Role Title: Salesforce CMT Delivery Lead
Location: United Kingdom: London / Manchester
Salary: Competitive salary and package dependent on experience
Career Level: Manager / Senior Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for its inclusion in and diversity in business performance.
About the Accenture Salesforce Business Group:
Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all key industries. With deep knowledge of the power of Salesforce's multiple cloud offerings, we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations.
As a Salesforce Delivery Lead, you will:
* Work as part of an integrated Accenture and client team, defining, architecting, designing, delivering and deploying leading Salesforce-based solutions to our Comms, Media and Hi-Tech industries clients.
* Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments.
* Support pre-sales activities including shaping and presenting solutions, and defining delivery approach, plan, staffing and estimates.
* Manage project stakeholders, resources, financials, risks and issues.
* Lead the development of offerings specific to the Comms, Media and Hi-Tech industry, in collaboration with Salesforce and ISV partners.
* Develop further skills in Salesforce, solutions, delivery and sales management, through hands-on experience and training.
We are looking for experience in the following skills:
* Direct client-facing Salesforce consulting experience within Comms, Media and Hi-Tech industries.
* Proven hands-on experience managing scaled delivery of integrated Salesforce through multiple project lifecycles.
* Exceptional communication, presentation, and interpersonal skills, with a focus on building and maintaining long-lasting client relationships.
* Demonstrates leadership and management abilities, with a customer-oriented approach.
* Ability to engage with clients at all levels in a business-centric, business outcome-oriented dialogue.
* Proven experience in managing and fostering a team-oriented environment, with a passion for mentoring and developing Salesforce practitioners.
Set yourself apart:
* Comms, Media and Hi-Tech industry-specific knowledge and experience leveraging Salesforce and ecosystem industry solutions.
* Pre-sales solution planning experience (including solution shaping, delivery estimation and planning).
* Salesforce ecosystem knowledge, experience and network.
* Evidence of bringing emerging solutions and innovations - such as GenAI - to deliver value for clients.
* Evidence of working in an agile manner applying leading methods and techniques such as Design Thinking.
* Active Salesforce community participation and contributions.
What's in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.
Closing Date for Applications: 31/04/2025
Accenture reserves the right to close the role before this date should a suitable applicant be found.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. #J-18808-Ljbffr