Role: Account Manager
Location: Office Based, Ashby de la Zouch, Leicestershire
Salary: £30-35k, plus benefits, plus bonus scheme, full-time hours
The Role:
Inizio Engage are working with the client, a market leader within their industry, to support their requirement for an Account Manager. This is a fantastic opportunity to join a growing business and become a member of an existing team who are supportive and collaborative.
The role of the Account Manager will comprise of the following duties:
* Responsible for the follow up of lead generation via telephone and email
* Contacting clients regarding their incoming enquiries
* Speaking with new customers to the business and discussing other service offerings that would be available to them
* Preparation of maintenance contract documents for new customers
* Monitoring conversion rates of leads
* Maintenance of existing and new account management
* Arrange client meetings on behalf of the Area Managers with potential customers
* Update the CRM system with all administration
* Building relationships with customers and internal stakeholders, providing technical advice and guidance to customers where appropriate
* Increasing the awareness of the brand and gaining new business from leads generated to this team
Experience & Expertise:
* This position requires someone to have proven and outstanding customer service experience within an internal sales or internal account management position
* You will have worked within an industry selling a service ideally
* Excellent relationship building skills
* Strong administrative skills and PC knowledge
* Drive and tenacity, with the desire to succeed
* Enjoys working as part of a team, in a collaborative environment
* Experience of exceeding customer expectations
This is a great opportunity to work as an Account Manager for a growing business that values teamwork. Please contact me immediately to find out more about this exciting position.
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