Workshop controller - supervisor

A major commercial vehicle manufacturer is looking for a Workshop Controller in their busy Reading depot. This role consists of day-to-day management of workshop and staff. The role holder will also liaise with service team, other departments and customers whilst being the key influencer of department KPIs.The role is responsible for ensuring all scheduled events are planned and managed with un-scheduled events assigned to suitable technicians ensuring productivity is maximised and deadlines are adhered too. As line manager for technicians the role holder is responsible for coaching and development of the team.

ROLE: Workshop Controller
LOCATION: Reading
BASIC SALARY: £35k to £40k
BENEFITS: Bonus, life assurance, overtime, pension
HOURS:Hours will be day shift may differ slightly but any time between 6am and 6pm Monday to Friday with every 3rd Saturday 7-12.

ROLE: Customer Satisfaction: To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels.
Generating Profit: To deliver profit in line with the business plan by maximising technician efficiency and hours sold.
To ensure strong collaboration with the Depot Manager to introduce change in outdated working practices that offer significant benefit the business, staff and our customers.