Dutch speaking Technical Support Administrator (Electronics)
Location: Maidstone
Hybrid work: 2 – 3 days a week in the office
Salary: £32,000 per annum plus bonus
Ref: 4249DC
Company Profile:
A well-established British designer and producer of audio products sold globally.
Main duties:
1. Respond to enquiries via email, phone and live chat
2. Provide product support to customers and distributors
3. Deliver technical troubleshooting
4. Be responsible for returns and following up accordingly
5. Provide purchase support
6. Liaise with internal departments ensuring support to customers is maintained at a high standard
7. Engage in professional development as required
Candidate's Profile:
1. Fluent in Dutch (written and spoken) essential
2. Experience in technical or product support required
3. Great customer service experience (B2C)
4. Excellent communication skills
5. High attention to detail with good problem solving skills
6. Car owner due to location of client
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