Role: Compliance Manager
Salary: £42,000-£50,000
Who are we
Riviera Travel is a private equity owned cruise and escorted tour holiday specialist, operating in the UK, Europe and across the world. The company is based in Burton-on-Trent, Staffordshire. Its holidays are aimed at over-55s who want to continue to travel and explore the world with confidence. Riviera Travel is the UK’s leading River Cruise specialist. The company has been operating since 1984 and is a Which? recommended provider.
Come and enjoy the adventure with us…
In this role you will be responsible for ensuring the business operates in accordance with the relevant laws and regulations alongside Riviera’s internal policies and procedures.
You will work closely with Legal, Data Protection Office and Technology function to design, implement and monitor an effective compliance programme. Scope includes risk management, governance and training on compliance matters including liaising with external regulators and auditors as required.
The Role
* Develop and maintain a comprehensive compliance framework that aligns with best practices and standards, as well as the applicable laws and regulations in the jurisdictions in which Riviera operates.
* Support regular compliance audits and reviews to assess the effectiveness and efficiency of compliance controls and processes and identify any gaps or areas for improvement.
* Report on compliance performance and status of the company required stakeholders including senior management and board and provide recommendations and action plans to address any issues or risks.
* Manage and oversee the compliance training and awareness program for Riviera colleagues and ensure that they are updated on the latest regulatory changes and compliance requirements.
* Advise and support Riviera Legal and Data Protection, Change and Technology functions on compliance-related matters, such as contract drafting and review for ROPA, TPSF, IT security activities, data protection and privacy policies, system development and testing, and incident response and reporting.
* Establish and maintain effective relationships aligned with DPO, external regulators and auditors, and ensure that the company is compliant with their requests and expectations.
* Lead, maintain and play an integral role in Company ARC (Audit & Risk committee).
* Manage and support the deliverables and submissions of Riviera’s annual GDPR audits and PCI self-certification.
* Support achievement of ISO27001 and subsequent annual recertification.
* Manage the Company wide compliance monitoring plan and risk Management programme to identify, manage and mitigate areas of non-compliance.
About you
* High level of integrity and professionalism, with the ability to act independently and ethically.
* Certified Compliance Professional (CCP) or equivalent qualification is desirable.
* At least 8 years of experience in a compliance role, preferably in the travel industry or a regulated sector.
* In-depth knowledge of laws and regulations, including but not limited to PCI, the Consumer Rights Act, GDPR, Anti-Money Laundering Regulations / CTF requirements, PSD 2, miFID 2, CASS, SYSC.
* Strong analytical and problem-solving skills, with the ability to interpret and apply complex policies and regulatory documents.
* Excellent communication and presentation skills, with the ability to influence and persuade different stakeholders at all levels.
Working Hours: Full time -37.5 per week, Monday-Friday. We offer hybrid Working.
What can we offer you?
* 27 days holiday plus bank holidays
* Company Bonus 7.5%
* Holiday buy, option to purchase up to an additional 5 days leave
* Up to 60% discount for you and friends and family on our award-winning holidays!
* An educational programme which allows you to experience what our guests experience, first hand!
* Career Progression with access to Learnerbly, our digital learning and development platform
* Career Pathway, as the company grows, we want you to grow with us.
* Employee Assistance Programme
* Access to a virtual dentist via the Toothfairy app
* Access to BenefitHub which gives hundreds of discounts from leading high street retailers, travel and entertainment companies
* Pension Scheme & Life Assurance
* Annual and quarterly team recognition awards ceremony
* Social events, Christmas party, summer party, quizzes etc
* Cycle to work scheme
* Discounted gym membership
* Health & wellbeing programme
* Refer a friend programme
Job Type: Full-time
Pay: £42,000.00-£50,000.00 per year
Experience:
* Compliance Mgmt. gained in travel or a regulated Industry: 5 years (required)
Work Location: Hybrid remote in Burton-On-Trent
Application deadline: 30/11/2024
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