Job summary CHoICE Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Administrator/Receptionist The role of an Administrator/Receptionist is an exciting opportunity for people who are motivated, flexible, task focused and have excellent communications skills. If you are ambitious, caring, a team player and strive to deliver high standards services, we would like to hear from YOU As an Administrator/Receptionist you would be responsible for reception / office areas, telephone calls, communicating with the public and administrative duties throughout various teams which CHoICE Facilities services operates. CHoICE Facilities Services work together: To deliver nationally recognised high quality, safe, cost-effective services for the people, patients and stakeholders. To attract and retain employees who are proud to recommend our services. To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services. To join a friendly, organised and positive working environment, apply for the role of Administrator/Receptionist. Previous applicants need not apply, thank you. Main duties of the job You will have and be able to demonstrate the following skills and knowledge. Ability to work on own initiative and organise workload Proficient in the use of Microsoft Office, particularly Microsoft Excel and Microsoft Word Excellent Organisational skills Accurate keyboard skills & Good IT Skills Previous reception and administrator experience. Customer focused Excellent communication skills In return we will provide training, regular supervision, learning and development. Shift pattern: Working 20 hours per week over 7 days between the hours of 8:30 19:30. Weekends and bank holiday working will be included as required. About us Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required. City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists. Commitment, Care and Compassion - our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements. We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups. Note we will not accept applications found to be AI generated. Date posted 17 February 2025 Pay scheme Other Salary £25,194 a year Full time pay rate Contract Permanent Working pattern Part-time Reference number M9155-Z-EA-0225-14 Job locations Sunderland Royal Hospital Kayll Road Sunderland SR4 7TP Job description Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. The post holder will provide high quality efficient administration/reception service to support the smooth running of a diverse range of services within Choice Facilities Services. Consistently deliver a client-focussed service which promotes good customer service and effective working relationship. Job description Job responsibilities PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. The post holder will provide high quality efficient administration/reception service to support the smooth running of a diverse range of services within Choice Facilities Services. Consistently deliver a client-focussed service which promotes good customer service and effective working relationship. Person Specification Qualifications Essential Educated to GCSE Grade C or above in Maths and English, or the equivalent. Desirable Conflict Resolution Customer Service qualification. Physical Skills Essential Ability to work under pressure. Ability to sit for long periods at a desk undertaking computer work. Able to undertake computer work for long periods. Skills and Knowledge Essential Good organisational skills. Good communication skills. Experience of Microsoft word and excel spreadsheets. Ability to work as part of a team. Flexible approach to working. Desirable Experience of Meditech, Menumark, ParkingEye. ESR. Experience Essential Experience of working within a busy administration office / reception environment. Dealing with the general public. Experience of working as a team. Person Specification Qualifications Essential Educated to GCSE Grade C or above in Maths and English, or the equivalent. Desirable Conflict Resolution Customer Service qualification. Physical Skills Essential Ability to work under pressure. Ability to sit for long periods at a desk undertaking computer work. Able to undertake computer work for long periods. Skills and Knowledge Essential Good organisational skills. Good communication skills. Experience of Microsoft word and excel spreadsheets. Ability to work as part of a team. Flexible approach to working. Desirable Experience of Meditech, Menumark, ParkingEye. ESR. Experience Essential Experience of working within a busy administration office / reception environment. Dealing with the general public. Experience of working as a team. Employer details Employer name City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Address Sunderland Royal Hospital Kayll Road Sunderland SR4 7TP Employer's website https://www.choicesunderland.co.uk/ (Opens in a new tab)