We are seeking an enthusiastic, polite, confident, resilient, and organised individual to join the ENT Outpatient Service as a Staff Nurse. You will be expected to have good interpersonal and communication skills to deal with the numerous patients that visit outpatients on a daily basis.
Whilst putting the patient first, the successful candidate will undertake a range of clinical duties as delegated by the OPD Sister or Staff Nurse in Charge.
You will be expected to record any care or intervention you provide as delegated by the OPD Sister/Nurse in Charge. The ability to work at pace, following advice and instruction outlined by medical and/or senior nursing staff is essential. You will be expected to be able to work alone or as part of a team within your NMC Code of Practice.
Previous experience in an acute hospital setting/outpatient is an advantage.
Main duties of the job
You will be expected to support outpatients, with a focus on working in clinics to support patients during their outpatient journey. A range of duties from welcoming patients to clinic and explaining who they will see, performing any baseline observations requested by the clinician, being a chaperone, and a good listener whilst ensuring that the clinic starts and finishes on time. You will be expected to be competent with using information technology as you will work with electronic patient records. Undertaking coordination of clinics, appropriate delegation, and responsibilities for patient safety during a range of diagnostic procedures.
Previous experience of ENT would be advantageous.
About us
There is the expectation that you will be expected to work across the sites of Calderdale and Huddersfield NHS Foundation Trust, both at Huddersfield and Calderdale.
Job responsibilities
* To provide a high standard of individualised compassionate care to patients, whilst maintaining at all times, their privacy and dignity.
* To assist the OPD Manager in the efficient running of medical outpatient clinics.
* To coordinate the clinics to ensure that patients visiting the outpatient area receive a first-class service.
* To support patients visiting the outpatient setting ensuring that they are kept updated & informed with their progress (in clinic) and explanation provided regarding any next steps (what happens next) through the service.
To provide care for patients who attend the outpatient department and for their carers within the recognized framework in accordance with NMC Code of Professional Conduct and Calderdale & Huddersfield Foundation Trust policies, and Health & Safety legislation.
Person Specification
QUALIFICATIONS / TRAINING
Essential
* NMC Registered Nurse in relevant field of practice
* Practice Assessor/Practice Supervisor qualification or willingness to complete
Desirable
* Additional post-registration qualification relevant to field of practice
* Evidence of continuing professional development
* Role Specific Training relevant to specialty of the post
* Teaching Qualification
* Leadership Qualification
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
* Knowledge and skill to plan, deliver, and evaluate high-quality, evidence-based nursing care to a group of patients within the speciality of the post
* Experience of working with patients, and those that matter to them, from a range of diverse cultures and backgrounds
* Experience of working as part of a team, with the ability to prioritize own workload.
* Knowledge and skill in infection prevention and control principles and procedures
* Knowledge and skill in safeguarding principles and procedures
* IT literacy and ability to use NHS systems
* Competence in speciality or role-specific extended skills required of the post or willingness to undertake necessary training.
Desirable
* Clinical experience in the specialty of the post
* Skills in research and audit methodology and application of findings to practice
* Evidence of introducing change and innovation into nursing practice
* Recent relevant experience working in an outpatient setting
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
* Excellent interpersonal and communication skills with the ability to adapt to meet the requirements of patients, their families/carers, and professional colleagues.
* Ability to work under pressure
* Flexibility to meet the needs of the service
Desirable
* Human Factors awareness
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield Royal Infirmary / Calderdale Royal Hospital
Acre Street
Lindley
HD33EA
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