THE COMPANY
My client was founded 20 years ago and is a well-established team looking to grow in 2024 even more. They have a team of 35 people who deliver excellence to their HVAC customers, from an AC installation company to a full Mechanical contractor with a dedicated Service & Maintenance division.
THE ROLE
They are looking for an experienced HVAC, Air Conditioning Service Manager, who can hit the ground running and run the service department whilst being a part of a great team and office.
Duties include:
1. Manage a team of 3 service coordinators and 10 engineers.
2. Co-ordinate daily engineer activities: PPMs, Remedials, and Call-outs.
3. Provide technical support for engineers and coordinators.
4. Check over job sheets before they are sent to clients.
5. Assist coordinators in pricing for remedial works.
6. Work under Martin and the service and ops directors.
Location: Office Based - Near Hemel Hempstead
Salary: £45k - £65k
Holiday: 25 Days plus 8 Bank Holidays
Hours: 9am - 5:30pm
Pension
THE CANDIDATE
1. You will be qualified as an HVAC engineer to senior level.
2. Must have significant experience working as a senior or supervising HVAC engineer.
3. Must have current & significant experience working as a Service Manager within an HVAC or Mechanical contracting company.
4. Strong knowledge of HVAC systems, equipment, and industry standards.
5. Excellent leadership, team management, and communication skills.
6. Proficiency in computer software for scheduling, reporting, and record-keeping.
7. Knowledge of safety regulations and environmental guidelines for HVAC operations.
8. Customer service skills & the ability to handle customer concerns effectively.
9. Strong problem-solving and decision-making abilities.
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