Eden Housing Association is a successful small independent Registered Provider of affordable homes with a rural focus. We were established in 1997 and operate chiefly across North Cumbria owning and/or managing around 1,982 homes. We are looking for a Business Administration apprentice to join our team for an immediate start. Key duties Monitor and manage the office administration task list which includes: Scanning and photocopying Processing correspondence Ordering stationery and replenishing office supplies Inputting data onto the housing management platform Orchard Preparation of CBL application packs and annual reviews Supporting monthly star surveys Housing &Support Assist in the delivery of the Association's customer services as required Deal with routine enquiries as the initial source of advice for tenants and customers Provide basic housing and support advice to tenants and customers Assist with the administration of the Choice Based Lettings system. Deal with routine housing, support and rent enquiries Administer rent arrears recovery Bank payments received through the post and in reception Assist in taking and dealing with repair requests General Assistance with all Housing Management functions Corporate Services Manage the association's meeting room bookings and provide appropriate services to meetings Ensure GDPR processes are followed Maintain all communal areas/offices Service meetings with refreshments when requested Ensuring adequate provision of refreshments for colleagues and visitors Rate of pay £7.55 per hour Hours of work Monday- Friday 9am – 5pm Closing date 12pm 23rd April Qualifications Minimum Criteria GCSE Grade 4 or equivalent in Maths and English Skills & Personal Qualities Flexible Punctual Hardworking Willingness Benefits