The closing date is 23rd Jan 2025
Job summary
We are looking for an enthusiastic, hardworking individual to join our administration team in the Beacon Centre at Musgrove Park Hospital, Taunton, Somerset. The successful applicant will be part of a small, multi-functional team providing outpatient clinic appointments to our patients together with chemotherapy and radiotherapy treatment slots.
Main duties, tasks & skills required
We are looking for someone who is adaptable and flexible and when covering main reception be the welcoming face of the department. The post also includes rotational cover of the Beacon Day Unit reception and processing and booking patient appointments from the booking office. The department uses Mosaiq, Maxims, EPRO and Q Pulse and training will be delivered on all systems.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Job description
This role supports patient pathways by processing and booking patient appointments using multiple systems. This will include outpatient appointments and, following training, chemotherapy and radiotherapy appointments. This role also entails covering the reception desk both in The Beacon Centre Outpatients area and The Beacon Day Unit.
Please see attached Job Description document for further details.
Person specification
Qualifications
Essential
Good General Education
Computer Literate in Microsoft Word, Excel, & Outlook
Desirable
ECDL or similar
NVQ II or similar qualification in Business Administration
Experience
Essential
Dealing with customers/general public.
Previous office experience.
Use of computers.
Ability to work alone or as part of a team.
Additional Criteria
Essential
COMMUNICATION SKILLS
Evidence of a good standard of Literacy / English language skills
Pleasant telephone manner
Good Team Worker
Ability to communicate with staff at all levels and with patients both verbally and written.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Dawn Speed
Dawn.Speed@SomersetFT.nhs.uk
01823342680
Pay scheme
Agenda for Change
Band
Band 2
Salary
£23615.00 to £23615.00 Yearly
Contract
Permanent
Working pattern
Part-Time, Full-Time
Reference number
184-OL-PU-1606
Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
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