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Propositions Manager (12 month FTC)
Application Deadline: 12 January 2025
Department: Product & Propositions
Employment Type: Fixed Term - Full Time
Location: Chippenham, Wiltshire
Reporting To: Donna Slater
Compensation: GBP 45,000 - GBP 60,000 / year
Description
Good Energy is continuing its progression towards becoming an Energy Services provider supporting businesses and consumers on their journey to Net Zero through a 'whole home' and 'whole business' approach. As we continue to grow, we're looking for an experienced Proposition Development Manager to play a key role in shaping and delivering impactful energy solutions that drive real customer value and business growth.
We're seeking a dynamic and customer-centric individual who will lead the development of new propositions from initial concept through to successful implementation and performance management. In this role, you'll manage cross-functional teams, collaborate with delivery partners, and ensure our propositions align with our strategic objectives. Your expertise in project management and proven track record in developing customer-driven solutions will help us achieve our vision of a Net Zero future.
Key Responsibilities:
* Strategic alignment: Ensure all proposition development is aligned with Good Energy's vision, strategic objectives, and market positioning.
* Market Insight: Stay abreast of energy market trends, including Supply, Export, Flexibility, and Energy Services, and use this knowledge to inform proposition development.
* Lifecycle management: Oversee propositions throughout the entire product development lifecycle.
* Go-to-market leadership: Develop and manage the launch of propositions, working to ensure successful customer adoption and delivering expected customer outcomes.
* Stakeholder communication: Provide clear and timely updates on proposition performance to key stakeholders.
* Clear requirement management: Ensure that requirements are clearly defined and communicated to assigned owners.
* Risk & performance management: Maintain a record of risks, assumptions, issues, and dependencies, and ensure measurable success criteria are defined post-launch.
* Team leadership: Lead and motivate project teams, fostering an environment of collaboration, engagement, and high performance.
* Continuous Improvement: Use customer insights and data to iterate and improve propositions.
Ways of Working:
* Customer-centric approach: Lead customer workshops and conduct interviews to identify and address customer needs effectively.
* Cross-functional collaboration: Work closely with teams to enhance customer personas based on ongoing research.
* Proposition Innovation: Leverage proposition frameworks to identify opportunities and create multi-product solutions.
* Iterative testing: Adopt a test-and-learn approach to minimise risk and maximize proposition success.
* Data-driven decision making: Use both qualitative and quantitative insights to inform decisions.
* Agility & flexibility: Be prepared to pivot or discontinue propositions if they do not meet success criteria.
What you'll need to succeed:
We're looking for a proactive and results-driven individual with a strong background in the UK energy and energy services market. You'll have the skills to manage complex projects, communicate effectively with diverse stakeholders, and drive business cases with a commercial and strategic focus.
Essentials:
* Excellent communication skills, with the ability to engage and influence a broad range of stakeholders.
* Proven experience in project management (Microsoft Project or equivalent).
* Strong organisational skills, able to set priorities and manage workload effectively.
* Experience managing and reporting on data sets to inform decision-making.
* Ability to collaborate effectively across multi-disciplinary teams.
* Experience in business case development with a focus on commercial and strategic objectives.
Desirables:
* In-depth understanding and hands-on experience in the UK energy and/or energy services market.
* Knowledge of demand flexibility services and how they complement energy supply and services offerings.
Benefits you can rely on:
Great allowances for hybrid working:
GBP 500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
GBP 500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
GBP 500 annual development allowance: to spend on your chosen development area.
Holiday: 25 days annual leave, a day off for your birthday, plus bank holidays.
Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
See more of our benefits here
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