This role offers an exciting opportunity to support the Change and Adoption Manager in the development and delivery of IT training programs for both existing and new software applications, systems, and hardware. You will be responsible for delivering training to diverse groups of staff and partners across the organisation. The role involves a hybrid work arrangement based in Birmingham.
Key Duties and Responsibilities include:
* Design and conduct training sessions on Microsoft Office Suite and other software tools used in legal environments, delivered through in-person, remote, or group formats.
* Lead induction sessions for new employees to ensure they effectively use IT systems and software.
* Provide group training on hardware such as laptops and office equipment.
* Coordinate training programs to ensure high engagement and participation.
* Develop training resources, including manuals and guides, to support staff and partners.
* Continuously improve your training skills and IT knowledge through professional development.
* Assist the IT team when needed.
* Deliver training on other IT topics as needed.
About the candidate
We are currently looking for a candidate with the following skills/experience:
* Experience as a trainer, particularly with Microsoft Office and software used in legal environments. Intermediate/Advanced knowledge of Excel, Word, Outlook and PowerPoint is essential;
* Strong understanding of modern training methods and adult learning principles.
* Knowledge of other MS Office tools is preferred and any knowledge of legal software is desired but not essential.
* Ability to present technical content clearly and engage with diverse audiences.
* Experience creating user-friendly training materials tailored to specific audiences.
* Strong time-management abilities, with the capacity to juggle multiple training priorities.
* Ability to engage with colleagues at all levels and work collaboratively within a team.
* Willing to work outside regular hours when required and travel to other office locations as needed.
About the firm
Anthony Collins Solicitors is a specialist law firm with a clear purpose – to “improve lives, communities and society
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