Are you a skilled engineer with a passion for providing top-notch customer service? This is an exciting opportunity for a Field Service Engineer to join a dynamic team and offer expert on-site. Your primary focus will be on keeping equipment in optimal working condition through scheduled maintenance, repairs, and inspections, all while maintaining excellent customer relationships.
What’s on Offer?
Salary: £31,000 - £37,000
Full time: 7.30am - 5.30pm
Benefits: Insurance and pension plans
Key Responsibilities:
Technical Support: Investigate, diagnose, and resolve customer-reported technical problems with machinery on-site
Equipment Servicing: Service a wide range of equipment, both on-site and off-site
Independent Work: Ability to troubleshoot and solve problems with minimal supervision
Documentation: Complete job cards and paperwork promptly and accurately
Parts Management: Request and manage parts efficiently for repairs and maintenance
Customer Service: Develop and maintain positive relationships with both internal and external customers
Supervision: Supervise apprentices when required, ensuring high-quality work and safe practices
Compliance: Ensure repairs and inspections adhere to relevant company procedures and safety standards
Health & Safety: Take responsibility for the health and safety of yourself, colleagues, and customers in line with the Company Health and Safety Policy
Professionalism: Pres...