Key Account Manager - Ocean Freight
Location: Hull
This role is initially expected to be fully on-site before transitioning to hybrid working.
Salary: £35,000 - £55,000 dependant on experience.
Reports to: Director of Key Accounts
Department: Logistics/ Supply Chain
About Us:
Sure Logistics is a leading provider of global logistics solutions, offering end-to-end services for supply chain optimisation. We specialise in freight forwarding, customs brokerage, warehousing, and distribution, with a strong focus on delivering efficient and cost-effective solutions to our clients. Our team is dedicated to providing innovative, sustainable solutions that meet the dynamic demands of the international shipping industry.
Role Overview:
We are seeking a dynamic and results-driven Key Account Manager specialising in Ocean Freight to join our expanding sales team. The successful candidate will be responsible for managing and growing key client relationships within the ocean freight sector, ensuring the highest levels of service and satisfaction.
Key Responsibilities:
1. Account Management:
Serve as the main point of contact for key ocean freight accounts, developing and maintaining long-term relationships. Understand clients' business objectives and provide strategic logistics solutions that align with their needs.
2. Business Development:
Identify opportunities for expanding services with existing clients, driving account growth through upselling and cross-selling additional services.
3. Negotiation & Pricing:
Lead negotiations on ocean freight contracts, including rates, terms, and conditions.
4. Operations Coordination:
Collaborate with internal teams to ensure timely and efficient execution of ocean freight shipments.
5. Reporting & Analysis:
Prepare and deliver regular reports on account performance.
6. Market Intelligence:
Stay up-to-date with industry trends, regulations, and best practices in the ocean freight and logistics sectors.
Key Requirements:
1. Experience:
Minimum of 2 years of experience in a key account management role, specifically within the ocean freight/logistics industry.
2. Skills:
Excellent negotiation and communication skills.
3. Qualifications:
Industry certifications (e.g., FIATA, IATA, etc.) are a plus.
4. Personal Attributes:
Strong customer orientation with a focus on delivering exceptional service.
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