Pay is dependant upon experience - £42-£50k, AFC Like
Please note - This role is based in Burnley.
What is the East Lancashire Alliance?
The East Lancashire Alliance (ELA) is an Alliance of GP practices who come together to deliver primary care in a new modern way. The ELA brings together 9 Primary Care Networks to meet and develop Primary Care and make it sustainable for the future. East Lancashire Alliance assists 47 GP practices covering a population of over 390,000 patients across East Lancashire. Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with, and respected, at a time when they may be feeling vulnerable.
Job Purpose Statement:
The post holder will:
1. Support the Alliance CEO and Board in service development, operational management, and evaluation of both existing and proposed new patient services.
2. Support partnership work, including new models of care.
3. Be central to ensuring robust arrangements for engaging with all key stakeholders, together with a patient-centred approach to service planning and development.
4. Provide leadership and support for innovation and development of existing services in line with their service specifications and key deliverables.
5. Foster relationships with PCNs and member practices to ensure appropriate feedback loops and continuous development of services to meet local need.
Management Responsibilities
1. Support the ELA CEO in operationalising, managing and monitoring ELA services.
2. Support the delivery of key organisational objectives through resource planning and performance management.
3. Support the CEO in ensuring that service development and delivery is proactive, and maintain up to date knowledge of national plans, policies and strategies.
4. Support achievement of contractual KPIs including regular reports to the Commissioner as required.
5. Ensure compliance with CQC regulations.
6. Ensure facilities for service delivery are suitable and appropriate, and subject to due diligence.
7. Support the CEO in any service negotiations, contract discussions and tenders.
8. Work with colleagues to ensure retention of services and contract extensions.
9. Conduct organisation wide internal audit to maintain standards to CQC level and above.
10. Maintain, improve and further develop relationships with East Lancs PCNs and ensure an understanding of their service and workforce needs.
11. Provide operational management to the teams/leads and direct line management of any staff put in post or contracted to the network.
Analytical and Judgement skills
1. Interpret statistical data to inform service delivery and support the development of options appraisals where appropriate.
2. Work with the CEO and Chair to analyse and interpret information and indicators, evaluating a range of options in respect of health and social care need.
3. Interpret and filter information from a range of sources to support the production of service plans and strategies.
4. Support the evaluation of service provision using both internal and externally sourced material.
5. Support the CEO in preparing service-related information for presentation to the Board.
6. Manage complex, sensitive or contentious information appropriately.
Planning and Organising
1. Support the formulation of business plans for ELA CIC services, involving partners where necessary.
2. Develop operational plans as a basis for monitoring performance against objectives.
3. Support detailed service reviews on service areas within ELA CIC.
4. Engage in the review of plans and contribute to the proposal of adjustments or changes in response to national policy guidance.
5. Undertake key tasks in the preparation, implementation and monitoring of patient and public involvement.
6. Participate in the development of new ways of working.
7. Demonstrate excellent communication skills; written, oral and electronic.
8. Maintain knowledge and skills around health care services and demonstrate a knowledge of the wider NHS agenda.
Policy and Service Development
1. Support the development of a range of initiatives and strategic service developments for ELA CIC that facilitate improved care.
2. Support the development of service plans which are informed by analysis of activity, performance information and evidence of good practice.
3. Support the development, implementation and monitoring of service frameworks.
4. Implement a range of policies and standard operating procedures for ELA CIC.
5. Support development of an appropriate governance framework for the smooth operation of the Alliance and the delivery of its plan.
General Responsibilities
All employees should understand that it is their personal responsibility to comply with all organisational and statutory requirements (e.g. health and safety, equal treatment and diversity, confidentiality and clinical governance).
PERSON SPECIFICATION
1. Education/Qualifications
1. Educated to Degree level or equivalent experience of working at a senior level within primary care.
2. Evidence of Continuous Professional Development.
3. A Management Qualification.
2. Experience
1. Knowledge of APMS, PMS, GMS contracts.
2. Experience of strategy development and implementation.
3. Experience of primary care and specifically general practice current working knowledge either from time spent working in General Practice or time working to commission/interface with General Practice.
4. Experience of working in an NHS organisation, commissioning and or providing services.
5. Evidence of leading and implementing change/innovation.
6. Evidence of supporting on the development of business cases, and tender responses.
7. Experience of establishing and implementing systems for recording and monitoring operational performance.
8. Operational management of multi-disciplinary groups of staff.
9. Experience of project management including budget management.
10. Experience in analysing, interpreting and presenting highly complex data.
3. Knowledge/Skills
1. Systematic approach to problem solving.
2. Experience of Managing a significant budget.
3. Managing time and prioritising in a pressured environment.
4. Broad IT proficiency: computer literate – Excel, Word, PowerPoint, Outlook.
5. Flexibility to respond in a dynamic, semi-structured environment.
6. Self-motivated and able to prioritise, manage and deliver to timetable.
7. Customer focused, while maintaining robust adherence to the agreed control framework.
4. Qualities/Attributes
1. An understanding, acceptance and adherence to the need for strict confidentiality.
2. Ability to use own judgement, initiative and resourcefulness.
3. Ability to work without direct supervision and determine own workload priorities.
5. Other
1. Flexibility of working hours/able to work at the desired times.
2. Car driver/clean licence.
Job Types:
Full-time, Permanent
Pay:
£42,000.00-£50,000.00 per year
Schedule:
* Day shift
* Holidays
* Monday to Friday
Experience:
* IT: 4 years (required)
* Microsoft Excel: 1 year (preferred)
* Analysis skills: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location:
In person
Application deadline:
04/02/2025
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