We’re on the lookout for a Junior Administrator to provide support to the eCommerce team. LA Micro Group is an independent technology group, home to LA Direct Solutions and Bytestock. We build and supply quality and bespoke computers to brokers, resellers, and traders while ensuring we meet our customers' exact requirements. If you’re interested in IT, have an eye for detail, and would like to develop in an eCommerce arena, this role is for you Key Responsibilities: Point of contact across phone, email and LiveChat, ready to help our Ecommerce customers with all enquiries. To assist with the creation of targeted email campaigns to increase consideration of product lines and promotions. To update and maintain customer details within CRM system. To ensure full range of current product inventory is accurately advertised on website. To develop product specification and pricing knowledge. To assist in the creation of content for the website. To manage photography of new products. To process sales orders and ensure order fulfilment. To work alongside Technical Support team to process customer returns & refunds. To support the ecommerce manager with admin tasks across online stores. Provide post sale customer support. Support sales team through lead generation. You will have: IT skills Ability to work as part of a team Sense of responsibility Positive attitude Attention to detail Some customer facing skills Ability to communicate with customers by phone This role will be based in our new office in Bracknell, 5 days a week 8:45 am – 5:45 pm. If you like the sound of this role and feel you’d make a great addition to the team, then click Apply Now and we will be in touch shortly