We are seeking a German-Speaking Customer Service Advisor to deliver outstanding client support within the Financial Services sector. In this role, you will serve as the primary point of contact for clients, maintaining a high standard of professionalism at all times. You will be responsible for managing the extensive German customer base, ensuring they receive exceptional service and support. Client Details We are a large organisation in the financial services industry, with a solid reputation for providing high-quality services. Based in Chester, we are known for our commitment to customer satisfaction and our outstanding support services. Description Providing high-quality customer service to clients. Communicating effectively with clients in German. Resolving customer inquiries promptly and professionally. Maintaining up-to-date knowledge of financial products and services. Working closely with other team members to ensure customer satisfaction. Adhering to company policies and regulations. Assisting in the development of customer service procedures. Contributing to the overall success of the customer service team. Profile A successful German Speaking Customer Service Advisor should have: Fluency in German and English. Strong customer service skills. Excellent communication skills. A strong understanding of financial services - Desired. Ability to work effectively in a team. High attention to detail. Proficiency in Microsoft Office Suite. Job Offer An estimated salary range of £27,000 - £33,000. Comprehensive training and development programmes. A friendly, supportive work environment. A generous holiday leave. Opportunities for career advancement. Unique experience in the financial services industry.