Head of Aftersales - Jaguar Land Rover Guildford
Basic salary up to £66,500pa depending on experience + OTE + Great Company Benefits
45 Hours
Work with a World class brand
We have a rare and exciting opportunity for an experienced Aftersales Manager to join our fantastic team at JLR Guildford which has one of the largest Service centres in Europe with over 60 staff and 36 ramps.
Supporting and leading the aftersales team, you will be responsible for ensuring the highest level of customer satisfaction and operational efficiency.
1. Manage and motivate the aftersales team to achieve performance targets.
2. Develop and implement strategies to improve service delivery.
3. Ensure compliance with company policies and procedures.
4. Monitor and report on aftersales performance metrics.
5. Build and maintain relationships with customers to enhance loyalty.
Qualifications:
1. Proven experience in an Aftersales Management role.
2. Strong leadership and communication skills.
3. Ability to analyze data and make informed decisions.
4. Customer-focused approach.
If you are passionate about delivering exceptional service and leading a dynamic team, we want to hear from you!
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