Supported Living Service Lead – Hitchin Outreach (Letchworth/Baldock/Welwyn Garden City We are looking for a dynamic Service Lead to oversee our supported Living Services The Services Chambers - A home for 4 young males. Working at Chambers Grove you will be supporting adults with learning disabilities and complex needs. We are providing individuals with practical and emotional care, enabling them to have fulfilled lives and gain further independence. Norton Crescent – This service is set in a quiet street within walking distance to the local town and all amenities. There are two male Service Users, who enjoy pub meals, computer games, gym, voluntary work, gardening, bowling, swimming and cinema. Goldon Lane – This is a 3 bedroom house (one staff bedroom) situated just on the outskirts of Letchworth town centre. There is free parking for staff and visitors and the home is clean internally. You will be supporting 2 adults with learning disabilities. This service is a spacious house with one bathroom and two toilets. This is a very happy home with lots of laughter and fun. It has a back and front garden. Goldon is right next to the local supermarkets by town, has nice restaurants and is close to the local leisure centre. Jackie's drop in centre is the local learning disability centre. 138 Eddington - This is a supported living service within our Hitchin Outreach services. This is a single service with an older gentleman. He has a diagnosis of autism, LD and suffers with anxiety. So whoever supports him will need to have a lot of patience. 151 Eddington - This is a supported living service within our Hitchin Outreach services. It is a lone working service (apartment in Welwyn) supporting a young male with learning disabilities. He receives 16 hours 1:1 each day and then staff do a sleep in. We are looking for a positive and inspiring individual to join our lovely team to help support this service user. He enjoys regular outings into the local community, gaming and other activities The Caretech Group is a Sponsored Employer but our sponsorship programme is currently full. Please only apply if you have an existing right-to-work in the UK that doesn’t require sponsorship and you are not currently under an existing sponsorship. Supported Living Service Lead – Hitchin Outreach (Letchworth/Baldock/Welwyn Garden City ) Benefits of being a CareTech Employee: £31,824.00 per annum 20 days holiday bank holidays Flexible Additional Holiday Purchase Scheme Full induction programme to Care Certificate Standards Dedicated learning & development programmes. We offer Apprenticeships to those with less experience looking to join the Care Sector We provide FREE training to achieve qualification in Social Care. Access to a wide range of free online courses for all staff on a variety of topics DBS check paid by Caretech prior to starting with us. Refer a Friend Reward Scheme – earn up to £250 per referral Stakeholder Pension Share Save Scheme Free Employee Assistance Programme Annual Employee Awards Evening Employee recognition schemes Carer progression within the company. CareTech Foundation – Opportunity to apply for family and friend’s grants. Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service. Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area’s on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others. Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech’s Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behavior, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to achieve high standards of safeguarding. The Organisation: CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010. STRICTLY NO AGENCIES