Welfare Rights Support Officer
Scale 6 (£30,559 - £32,654)
37 hours, Full-Time
Temporary (March 2025)
Hybrid Stockport Civic Complex and homeworking, as well as home visits and community outreach work
Application Deadline: 10 November 2024
Shortlisting Date: 11 November 2024
Interview Date: 14 November 2024
Interview Type: Face to face
Your Role
This post is an excellent opportunity for someone with enthusiasm and experience to join the long-established Welfare Rights Team, part of the Resident Advice Service, which also includes Debt Advice, Cost of Living Helpline, Crisis Support and Income Maximisation.
This Welfare Rights Support Officer post is within an experienced team providing specialist advice to members of the public about benefits and helping them to claim.
About You
We'd like to hear from you if you are knowledgeable and experienced in this field of work, a good communicator, and committed to excellent customer service and equal opportunities. You should also be empathic and committed to assisting vulnerable people.
About Us
You will be joining a supportive team which takes pride in the services we offer to residents. We offer a flexible, high-quality service delivered in person and by telephone; at an office base in the Stockport Council complex, in community settings/residents’ homes and from home. We strive to meet the needs of our residents, while making sure we also look after our colleagues.
At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.
If you would like to find out more about the role please contact Belinda Harman-Craddock by email at Belinda.harman.craddock@stockport.gov.uk for an informal discussion about the role.
The successful applicant’s appointment will be subject to satisfactory Disclosure and Barring Service check.
Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.
Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.
Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme
Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.
We want our employees to have a good work-life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.
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