Clinical Services Manager - Outpatients Chaucer Hospital 37.5 Hours & Permanent Salary: Up to £54,000.00 per year (depending on level of experience, training and qualification) Chaucer Hospital in Canterbury is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Clinical Services Manager to join their team of staff in the Outpatients department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Clinical on calls will be undertaken as part of role. Duties of this role include: Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and supports the health of the wider community. Oversee day-to-day running of clinical services to ensure safe staffing, appropriate skill mix, and efficient patient flow. Manage staff rotas, annual leave, and study leave to maintain effective coverage, ensuring compliance with labour management targets and nursing KPIs. Ensure compliance with all statutory and regulatory requirements (e.g. CQC, HIS, HIW), professional standards (NMC), and Circle Health Group policies. Monitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targets. Provide direct line management to nursing teams, including performance management, recruitment, absence management, and appraisals. Ensure strong, collaborative relationships with consultants, RMOs, patients, and families, acting as a key point of contact for escalated concerns. Contribute to the development of strategic direction and service frameworks for nursing across the hospital and wider Circle Health Group. Applicants should meet the following criteria: Registered Nurse (Adult) with valid NMC registration. Proven leadership experience in a senior nursing or clinical management role. Strong understanding of clinical governance, patient safety, and health policy frameworks. Demonstrated ability to lead teams, manage performance, and coordinate services in a dynamic clinical setting. Excellent interpersonal, communication, and problem-solving skills. Sound knowledge of financial planning, budget management, and resource optimisation. Ability to analyse data, respond to risks, and support service transformation. Applicants must have the ability to undertake clinical on-calls Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year bank holidays, increasing to 30 days with service Management Bonus Scheme Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities …and much more Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy