Spire Portsmouth Hospital is recruiting for a bank medical secretary to join our dynamic team on a flexible basis.
Spire Portsmouth Hospital offers world-class care within beautiful surroundings, and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatments and as much aftercare as you clinically need.
Main responsibilities:
* To answer telephone queries, allay fears and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using DGL, Carebit and SAP.
* Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
* Type up clinic letters where necessary or use Carebit and DGL. Using digital dictation from Consultant's clinic in a timely manner, arranging future follow up appointments using electronic diaries for each Consultant.
* Assist with preparation of future clinics, chasing results, updating and amending as necessary on behalf of the Consultants.
* Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
* Type discharge summaries dictated by Consultants as required.
* Produce medical reports where necessary for Medical Insurers to approve treatment.
* Maintain patient records securely as per Hospital Policy in line with data protection act.
* Experience in working in a fast paced environment
Who we're looking for:
* Previous experience as a medical secretary is desirable but not essential
* Excellent telephone manner
* Team player
* Knowledge of medical terminology is highly desired
* Good administration skills are essential as is attention to detail
Benefits
* Bank colleagues are paid weekly
* We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
* Unsocial Enhancements, dependent upon shift pattern worked (won't be applicable for all)
* Access to Spire Healthcare pension
* Access to Blue Light Card discounts
* Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You'
* Wellbeing Centre access via 'Spire for You'
* Free uniform
* Free DBS
* Full induction, including mandatory training updates
* Opportunities for further training and progression into permanent posts
* Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team
* We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
* Driving clinical excellence
* Doing the right thing
* Caring is our passion
* Keeping it simple
* Delivering on our promises
* Succeeding and celebrating together
* Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
For us, it's more than just treating patients; it's about looking after people