Contracts Administrator
Salary up to 26K
Salary review at probation
Hours: Full Time - 8am - 5pm
ABOUT CC COUSINS
Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and everything in between.
THE ROLE:
We are currently seeking a Contracts Administrator to join our established and growing team in the office. You will be providing crucial support to our Contracts Manager; ensuring clients are updated, materials ordered, engineers advised and jobs updated/ completed on our internal portals.
The environment is one of fast pace. We are seeking an individual who can manage multiple tasks, happy to speak to clients and engineers on the phone and able to use CRM Systems.
Day to day the successful candidate will be responsible for:
* Handle incoming phone queries from clients, engineers, and suppliers.
* Monitor shared inboxes and forward queries to the appropriate manager when needed.
* Track job statuses (e.g. awaiting acceptance, on hold) and review weekly.
* Raise new job requests for both reactive and quoted works.
* Keep clients updated throughout the job process, including completion updates and next steps.
* Support the Contra...