Job title Caterer Job purpose To provide catering services to customers whilst remaining within Turning Point policy, procedures, and budget. To promote services and activities with our Socialicious Café. Key accountabilities To maintain a high level of quality in service provision by:- Meeting quality expectations and agreed performance criteria Contributing to the continuous improvement of the service To continuously review own performance and development needs to assist growth and development by:- Meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework. Participating in training and other development opportunities as agreed within the Performance Management process. To assist in facilitating the accredited onsite Barista training. To ensure a safe working environment for self, colleagues and customers by:- Ensuring good standard of housekeeping is maintained with own area Ensuring risk assessments are completed when appropriate Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate health & safety is in place. Complying with all Health & Safety and Risk Policies Complying to food hygiene regulations To ensure compliance with internal and external standards and codes of conduct by- Meeting all regulatory requirements Complying with Turning Points Code of Conduct, policies and procedures To undertake any other duties reasonably requested by the line manager To proactively deliver a high quality/person centred catering services that meets the needs of the service by:- Promoting peoples rights and responsibilities Working as an effective member of the team Providing advice and information to Service Users in training and others where appropriate Preparing and delivering food and drinks to quality standards Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements Ensuring full risk assessments and risk management is delivered effectively Ensuring that work is undertaken in line with Health & Safety requirements and hygiene is maintained at all times Ensuring stock rotation and control is monitored Completion of daily petty cash returns PERSON SPECIFICATION Personal effectiveness Catering and Barista qualifications Catering and food preparation experience To control stock and daily petty cash experience