Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To support the growth of our Flagship store, we are looking for a back of house, stockroom supervisor in our Metro Centre Flagship Store.
Job Description
The Role
1. Support with daily workload and delegation to team
2. Supervise work, check completion and deliver to expectation set by line manager
3. Manage stockrooms and back of house areas
4. Tightly control stockloss across the store
5. Use business communication tools for completion of tasks and ensure your team understand all key functions
6. Understand all process and procedures and set the example for others
7. Support with maintaining store environment and housekeeping standards
8. Understand company policy and rules regarding security measures and demonstrate compliance and controls
9. Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
10. Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
11. Engage with and feedback issues to contribute to the wider business
12. Support with identifying development needs within the team
13. Support senior management to coach the team
14. Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
15. Support senior management to coach the team
Qualifications
The Requirements
16. Experience of leading a team within a retail environment
17. Experience of working with high volumes of product and stock
18. Knowledge of and passion for luxury brands
19. Ability to drive sales through excellent service
20. Understanding of visual presentation and how to impact sales floor commercially
21. Ability to motivate a team with effective communication