Gleddoch, one of the most prestigious hotel, golf and spa resorts, is looking for a passionate and highly motivated Senior Wedding & Events Coordinator to join their team. Gleddoch is a 75-bedroom hotel, golf course, luxurious spa with food and beverage outlets.
As Senior Wedding & Events Coordinator, you will have responsibility for optimizing the use of event spaces, whilst ensuring revenue is captured. Our Senior Wedding & Events Coordinator will enhance the overall guest experience by effectively handling event bookings from the initial enquiry to the completion of the event and supporting our existing team in our events office. You will support our Events Office Manager ensuring that departmental processes are in place and followed. You will also support with training requirements for the team within the events office. You will be organised, passionate, and go the extra mile for our customers. Attention to detail is key for this role.
Main Duties:
1. Ensure that our events office creates a professional impression to our customers and team members.
2. Ensure that guest expectations are met or exceeded.
3. Promote the hotel & its services in a positive manner.
4. Carry out show rounds for potential wedding or event bookings.
5. Attend weekly meetings and appointments.
6. Prepare all paperwork including sales proposals, contracts, invoices, and function sheets.
7. Respond to all enquiries via telephone or email in relation to events, weddings, and functions.
8. Complete all necessary arrangements to ensure the smooth running of events including timings, equipment, etc.
9. Communicate details of all event requirements to the business.
10. Plan, organise, and use a systematic approach to getting things done.
11. Support with planned training and development for the events office team.
12. File and perform any ad hoc duties as required.
13. Support Events Office Manager and produce weekly and monthly revenue reports when required.
14. Ensure effective communication within the Events office team and the hotel operational team.
15. Hold a strong working relationship with all departments, including kitchen, front of house, and head office.
16. Comply with responsibilities under the Regulatory Reform (Fire Safety) Order 2005.
17. Comply with statutory and Company requirements for Health and Safety, Food Safety, Risk Assessment, Licensing Laws, Disability, and other legislation and ensure your team are trained to meet these requirements.
18. Adhere to company guidelines on all staff policies such as Dress Code & Appearance.
To be considered for the role of Senior Wedding & Events Coordinator, you should be a great communicator with self-motivation and a great team player. You will need to have a flexible approach to working, as Gleddoch operates twenty-four hours a day, seven days a week. This role will be based on 5 days over 7.
We are a family-owned business and take pride in our resort. We appreciate the hard work our team members do each day to make our resort what it is. We offer our team members:
* Internal career progression opportunities.
* Internal awards for “employee/Manager of the month” and top review awards.
* Discounted food, beverage, and accommodation rates.
* Discounted Spa treatments.
* Discounted access to leisure facilities.
* Discounted access to the 18-hole championship golf course.
The Recruitment Process:
If this job ticks all the boxes for you and you can deliver the high standards that are expected from a hotel such as Gleddoch, please click the ‘Apply Now’ button.
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Additional Pay:
* Commission pay.
Benefits:
* Discounted or free food.
* Employee discount.
* On-site parking.
Schedule:
* 8 hour shift.
* Monday to Friday.
* Weekend availability.
Experience:
* Event Management: 1 year (required).
Work Location: In person.
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