Job Description - Senior Network & Telecoms Architect - Telephony (046540)
Organisation
Customers, Communication and Technology
Job
Networks
Position Type - Full Time
About the job
Salary : £65,000-£77,000 (Inclusive of a 5% Non-Pensionable Allowance) dependent on skills, knowledge & experience
UK Sponsorship available, although candidates are responsible for their own application fees.
Band: 3
Location : North Greenwich, London - Hybrid Working
TfL operate a Hybrid Working policy with a maximum of 50% of time working from home a month, averaging 2-3 days a week in the office.
Contract Type: TfL Permanent
Build a thriving, future-forward city with us
By 2030, 10 million people will live in London. Millions more will continue to visit. Data and technology will play a key role in keeping people and the city moving. At TfL, we’re applying a whole range of technological innovations to drive forward the management of transport and infrastructure and make it fit for the future.
TfL’s operational telephony was based on a design that was conceived in the late 1980’s and at the time resulted in the largest private digital phone network in Europe. Whilst upgrades have been performed along the way to maintain currency it is still largely reliant on technology that is now end of life and becoming more difficult to source spares for. The architecture is based around the Ericsson MD110 (now Mitel), 2 Transit Exchanges (TAX) act as the core of the network, with 35 Remote Exchanges connected back to them.
As a Senior Network Architect, you’ll be at the heart of our most ambitious initiatives. You’ll help shape the infrastructure architecture of large and complex IT systems, in addition to the infrastructure roadmap that underpins these systems.
What You’ll be doing
You’ll be responsible for the end-to-end lifecycle of specific network infrastructure products – from conceptualisation and business case development, right the way through to shaping achievable strategies and roadmaps.
You’ll be supported by the Project Manager, Business Analyst, Development Solution Architecture and Test Teams to explore high and low-level designs, before seeing your infrastructure successfully deployed and put into operation. You will also work in partnership with third-party suppliers, seeing to it that their proposed solutions meet business and technical requirements.
Knowledge and Experience
* We are looking for someone with expert knowledge across the following infrastructure technologies:
* Voice over IP Protocols (e.g. SIP, H323, MGCP & SCCP) and Legacy Voice Protocols (e.g. ISDN & QSIG)
* Telephony systems Mitel or Avaya
* Voice and call recording technologies including Direct Routing via Microsoft Teams Voice
* Video technologies (e.g. Teams, WebEX and CMS)
It would be advantageous that you can also demonstrate knowledge of the following:
* Provide diagnosis and resolution of voice incidents pre and post migrations of modernised platforms
* Debug voice gateway including SIP protocols
* IT vs Operational Technology and the differing requirements for each
* Managing contractual issues in a project environment
* Project management tools and techniques
* Certification in an Enterprise Architecture Framework such as TOGAF
* The ideal candidate would also be educated to degree level or possess relevant professional experience.
In Addition to Being Skilled In
* Strong infrastructure architecture skills in architecting technology components across software, infrastructure and networks.
* Ability to take a loose set of requirements and build a high-level architecture using common standards. Refining the architecture as more information is discovered, decisions identified, and choices are made.
* Proven ability to analyse complex components, identify decision points, draw conclusions and produce design artefacts.
* Ability to communicate effectively, both orally and in writing, with people within a broad group of stakeholders including project managers, business analysts, developers, engineers and testers.
* Experience of designing and delivering systems using industry standard frameworks and open standards.
* Ability to work independently and as part of a team.
* Delivery focused with the ability to effectively prioritise tasks in a high-pressure environment to drive activities forward and meet demanding deadlines.
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Application Process
The closing date for applications is Tuesday 11th February 2025 at 23:59.
Please apply using your CV Word (.docx) format preferred and do not include any photographs or images.
Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We'll see what we can do.
In return for your skills and expertise, we offer an excellent benefits package which includes:
* Final salary pension scheme
* Free travel for you on the TfL network
* A 75% discount on National Rail Season Ticket and interest free loan
* 30 days annual leave plus public and bank holidays
* Tax-efficient cycle-to-work scheme
* Retail, health, leisure, and travel offers
#J-18808-Ljbffr