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Cafe Front Of House Team Member, Bicester
Client: Tesco
Location: Bicester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: db9e543740c9
Job Views: 16
Posted: 14.03.2025
Expiry Date: 28.04.2025
Job Description:
About the role
Customers visit our café for all sorts of reasons. Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order. That's where you, as a member of our Front of House team, come in.
With your dedication to excellent service and your keen understanding of health and safety standards, you'll help make every day a little better. Whether you're dishing out food and drinks, keeping tables clean, or staying up-to-date with our menu and exciting initiatives, your dedication keeps our food fresh and our café inviting.
And here's the best part: while you work as the friendly face out front, we'll be supporting you behind the scenes with bags of career choice, flexible working options, and so much more. This is a place where you can really get on, with every opportunity to progress.
You will be responsible for
* Serving customers quickly, efficiently and with care.
* Resolving customer complaints and relaying information to the Café Manager.
* Maintaining food freshness by following first in, first out (FIFO) stock rotation.
* Adhering to food safety and hygiene regulations while keeping daily records.
* Accepting deliveries and handling the safe storage of food.
* Being aware of (and following) all operational policies and procedures.
* Making sure we maintain our standards and all food products are available.
* Staying up-to-date with business communications and exciting new initiatives.
* Knowing our café’s menu inside out and making sure food is served the way it’s intended.
* Preparing hot and cold drinks for customers.
You will need
* A commitment to excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confident using your initiative to improve ways of working.
* Good at planning and keeping things organised.
What’s in it for you
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
* Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
* Request flexible working from day one
* Retirement savings plan
* Life Assurance
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
* Uniform provided and policies to support you for all of life’s moments, big and small
* Holiday starting at 28 days (Including Bank Holidays)
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
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