Job Description
The Company:?
• This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Central Hire Desk Controller.?
• All Design and Manufacture for the provision of modular and bespoke excavation support systems is done in house.?
• Well regarded for their personal and high level of customer service.??
• Professional and forward thinking company that invests in their employees' personal development - great place to develop a career.?
Central Hire Desk Controller:
• As a Central Hire Desk Controller you will deal with all enquiries for national key accounts.
• You'll calculate and supply quotes and work with local depots to plan transport (deliveries & collections).
• A key role of the Central Hire Desk Controller is to deal with the damages, calculating costs and liaising with customers regarding payment.
• Proactively work jointly with all departments and colleagues across the range of functions ensuring the high level of customer service.
• You'll provide guidance to customers on equipment and resolve issues.
• As the Central Hire Desk Controller you'll build customer relationships to retain business.
• On occasion you will visit customers with an account manager to help develop and grow business.
• As the Central Hire Desk Controller you'l...