JOB TITLE – Guest Services Executive
DEPARTMENT – Front Office
RATE OF PAY - £ per hour plus benefits!
CONTRACT TYPE – Full Time – Permanent
HOURS OF WORK – hours per week
SHIFT DETAILS – 5 out of 7 to include days, evenings and weekends
LOCATION - Saundersfoot, SA69 9NH
JOB ID - REQ4799
OVERVIEW
Can you deliver a truly memorable first impression?
WHAT ARE WE LOOKING FOR …
As a Guest Services Executive, you play a vital role in thesuccess of our innovative and forward thinking business making bookings andgenerating revenue for the Spa Hotel across all aspects includingrooms, food & beverage. and spa. The Guest Services Executive will ensureall guests are given a genuine warm, warm and friendly welcome to SpaHotel and roomed according to the department standard. Guest ServicesExecutives are required to have extensive knowledge of the property and of TheCeltic Collection and the services provided by various outlets and to consistentlyprovide a high level of service to all guests and colleagues. To enhance theguests stay at every opportunity, from arrival to departure.
WHAT YOU’LL DO …
As a Guest Services Executive you will welcome and fulfil the check-in and check-out process for guests and group arrivals using the hotel systems.
You will be required to have knowledge of The Celtic Collection and the services provided by various outlets.
WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few.
Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed!
WHO ARE WE …
Located at the entrance to Saundersfoot and overlooking the stunningviews of the village, harbour, beach and coastline this newest addition to theCeltic Collection, in partnership with the Port of Milford Haven, St Brides SpaHotel can be found positioned on the clifftop. St Brides Spa Hotel is operated and managed by the team behind theiconic Celtic Manor Resort .The Hotel offers individually styled, luxuriousbedrooms and contemporary restaurant, bar and conference facilities. The Spaand Hotel have won many awards over the years including the best hotel inWales. The hotel is an asset for the local community and provides a great newspot to eat and meet, as well as stay over. The 2 AA rosette Cliff restaurant and Gallery bar have dramatic viewsacross the bay and offer guests the finest Pembrokeshire produce for breakfast,lunch, afternoon tea and dinner.
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
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