Join our Customer Service Team!
Pay: £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.
Role: Full-time (37.5 hours per week) office-based role in West Strand Business Park, Preston, PR1 8UY.
We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting the Tax-Free Childcare (TFC) campaign. TFC is a scheme for Government support towards the cost of childcare for working families. In this role, you will be supporting families and making a difference by helping them.
Responsibilities:
1. Providing excellent customer service to our customers.
2. Resolving customer queries in a timely and efficient manner.
3. Working with other team members to meet customer service goals.
Working Hours: Monday - Friday 8am - 6pm.
What we offer:
1. 25 days annual leave per annum (increases to 33 days post 12-week arrangement).
2. Staff discounts on a range of lifestyle goods and services.
3. Pension contribution.
4. Personal Accident Insurance.
5. Eye care vouchers.
6. Referral Schemes.
7. Save-As-You-Earn Scheme.
8. MyPath Development programme through dedicated Talent coaches.
What we are looking for:
1. A positive attitude and a can-do spirit.
2. Flexibility and the ability to adapt to new situations.
3. Excellent communication skills, both written and verbal.
4. The ability to work independently and as part of a team.
5. A passion for providing excellent customer service.
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you! Apply now.
Job Info
Job Title: Customer Service Representative
Company: Manpower
Location: Blackpool, Lancashire
Posted:
Closes: Jan 6th 2025
Sector: Customer Services
Contract: Temporary
Hours: Full Time
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