P&O Ferries are proudly part of the DP World family; with over 150 different businesses across over 40 countries and are a world leading enabler of global trade.
A household name for over 180 years, P&O Ferries have a rich heritage in ferry services. Our ships sail across the English Channel, North Sea & Irish Sea and we employ almost 2000 people.
Here at P&O Ferries we are seeking an English-speaking Customer Service Advisor to join our team in Dover on a 7 month FTC, with a possibility to turn perm.
If you have a positive and confident outlook, understand customers and their needs, and want to make a difference, then this could be the role for you. This is an excellent opportunity to join a company that is a market leader in ferry travel and we can help you to take your career in numerous directions.
While we would like you to have some experience within a contact centre, don’t worry if you don’t, as we can provide full training. We want to recruit individuals who can engage positively with customers and build their career with us at P&O Ferries.
In this role, you will liaise with customers, taking calls, making bookings, and responding to emails and webchat from direct and indirect customers.
Location – Dover; this role includes working weekends, evenings, and public holidays, so being flexible is key.
At P&O Ferries, we want you to be yourself. Not only will that make us stronger, but it will also allow us to bring authenticity to everything we do. We know our customers come from all walks of life, and so do our employees. We are all about connecting the world, and that starts with finding connections with those you work with.
When we recruit, we want you to bring your whole self to work, and we are working towards increasing diversity across all of our employees. We know we cannot be the best unless we recruit the best, regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity.
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