Darwin Medical Practice Post Title Grade Version Practice Nurse/Sister As contract Sept 24 Reporting Relationships Responsible to: Clinical Services Manager Responsible For: N/A About Darwin Medical Practice Darwin Medical Practiceprovides services from Greenwood Health Centre, Lichfield Road, Burntwood, St Chads Health Centre, Dimbles Lane in Lichfield and Chasetown Medical Centre, 29-31 High Street, Chasetown, Burntwood. Our aim is to deliver a high quality service which will benefit our patients. With a large team working together we will maintain and improve the quality of care with the sharing of expertise and skills, this will enable patients to have more choice. We have a coordinated approach, developing our teams to support patients with long term and complex conditions. We value our relationship with our patients and have an active Patient Participation Group to help us deliver the best service possible. Let us help patients live a full and active life. Teams The following teams make up Darwin Medical Practice Business support Clinical staff including GPs and Partners Clinical support Management Reception Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures and maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Statement Of Purpose Job Purpose To provide a high-quality care service based on the needs of the practice population which includes treatment, screening, preventative care and patient education. Principal Accountabilities Clinical 1. Manages programmes of care for patients with chronic diseases by planning, providing and evaluating care under agreed local/national guidelines, protocols and patient group directives. Undertakes annual review of patients understanding and ability to self-manage. 2. Administers adult and child immunisations and vaccinations in accordance with national and local programmes. Is competent in anaphylaxis and resuscitation techniques. Ensures safe storage, rotation and disposal of vaccines and drugs and adequate stock levels are maintained. 3. Undertakes procedures to include venepuncture, BP management, urinalysis, peak flow, spirometry, new patient health checks, pregnancy testing, stitch/clip removal ear syringing and cytology, wound management. 4. Ensure clinical practice is safe and effective and remains within boundaries of competence and to acknowledge limitations. Recognises and understands the importance of observing, documenting and communicating the signs and symptoms of child and adult abuse. 5. Act as chaperone when required 6. Undertake health promotion to help educate patients and provide NHS health checks according to guidelines 7. Offers comprehensive travel health advice for patients prior to travel including malaria prophylaxis, safe sex, food hygiene, sun protection, first aid and emergency medication, health insurance and vaccinations Administration 8. Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes using agreed read codes 9. Restocking and maintenance of clinical areas and consulting rooms 10. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately 11. To collect data and participate in regular practice audit and research projects 12. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential General 13. To maintain own annual registration with the NMC and adhere to the Code of Professional Conduct to maintain records according to the new revalidation requirements 14. To maintain a safe and therapeutic environment for all PHCT staff, patients, carers and co-workers from other agencies. Ensure all statutory regulations (e.g. health and safety, COSHH, etc) are implemented and adhered to 15. To promote a professional approach at all times by attire and attitude to patients and staff both in and out of the practice 16. Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments 17. The post holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources 18. The post holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly 19. To maintain own continuous professional development and ensure PDP kept up to date in line with the requirements of the practice 20. Attend and participate in staff and practice meetings and in-house clinical training sessions 21. Any other reasonable duties that may be required from time to time The Practice is open from 8.00am until 6.30pm, with regular extended hours surgeries. The contents of this job description and person specification will be reviewed on an annual basis in line with the Practice training and development review policy.