Northumbria Healthcare NHS Foundation Trust
An exciting opportunity has arisen to recruit a Patient Care Co-ordinator to the Urology Team. The successful applicant will be actively involved in providing direct and indirect care for patients in support of the multidisciplinary team. The post holder will be expected to work under direct or indirect supervision of the clinical nurse specialists supporting the cancer multidisciplinary team. This role will include providing cover for other members of the team for the Acute Urology Cancer pathway when required.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
1. The job holder will respond to and act upon phone calls and escalate calls to a Clinical Nurse Specialist as appropriate, using good communication skills, basic clinical awareness and appropriate tools and procedures.
2. Liaising as appropriate and in a timely manner when non-routine and refer complex decisions to the team for assessment and review.
3. Will provide a single point of contact for the patient/carers and will be expected to work autonomously to provide this service.
4. Will co-ordinate with the multi-disciplinary team to facilitate safe and effective transition of care between services and neighbouring trusts in order to provide seamless service.
5. The jobholder will work as part of a multidisciplinary team, assisting the CNS team with actions arising from MDT outcome discussions.
Person Specification
Qualifications
* Literate and numerate - Basic Skills Maths and English Level 2 (A-C GCSE equivalent)
* NVQ 3 in Health or Diploma in Health Level 3 or Diploma in Health and Social Care Level 3 or equivalent health care related qualification. It may be necessary to complete additional modules within the first 12 months of employment to comply with Trust core module requirements.
Experience and knowledge
* Experience of working within a healthcare setting
Other
* It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Northumbria Healthcare NHS Foundation Trust
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