Job Title : Senior Compliance Officer
Contract Type : Permanent
Salary : £42,432.69 (£46,737.40 is achieved after 12 months successful performance in the role)
Working Hours : 35 hours per week.
Working Pattern : Hybrid
Location : United Kingdom, Hybrid
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Senior Compliance Officer
In this role you will monitor the delivery of services associated with Riverside managed heating networks (inc energy supply),communal water distribution installations and ventilation systems. This including the delivery of relevant contracts, ensuring full compliance with all statutory and regulatory requirements, and the implementation of an effective risk management approach to compliance within the Group. Act as the group competent person
Ideally in this role you will be supporting the Contracts Manager in the development, implementation and review of the Compliance Management model for heat networks (inc energy supply, metering & billing contracts) communal water distribution and ventilation systems. This includes the development of policies, procedures and guidance on behalf of the Group, including the provision of training for colleagues, taking into account up to date legislation, amendments to codes of practice, health and safety requirements and industry best practice, proactively adopting new and innovative ideas and solutions to ensure continuous improvement of the service.
About you
We are looking for someone with:
1. knowledge of effective management arrangements for heat networks and complex water distribution and ventilation systems within Social Housing, including government and industry guidance, British standards and building regulations,
2. Experience of successfully undertaking the role of competent person for compliance with legislative, regulatory or governance requirements and best practice.
3. Relevant professional qualification or equivalent in at least one of the following Gas Engineer & Gas Safe registered Level 4 Gas Safety Management in Social Housing and membership of Gas Safety Managers or equivalent Professional qualification in building safety/ Compliance or Asset Management (Lv4 diploma Asset Compliance) Degree in Building/construction/asset management. Legionella Management C&G WH001/4 or P901
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
4. Competitive pay & generous pension
5. 28 days holidays plus bank holidays
6. Flexible working options available
7. Investment in your learning, personal development and technology
8. A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
Role requires you to:
9. Support the Contracts Manager in the development, implementation and review of the Compliance Management model for heat networks (inc energy supply, metering & billing contracts) communal water distribution and ventilation systems. This includes the development of policies, procedures and guidance on behalf of the Group, including the provision of training for colleagues, taking into account up to date legislation, amendments to codes of practice, health and safety requirements and industry best practice, proactively adopting new and innovative ideas and solutions to ensure continuous improvement of the service.
10. Support the Compliance manager in their role as the Group’s lead advisor, providing advice and expertise across all services for the lifecycle of buildings including acquisition, design and build, occupation, refurbishment, demolition and disposal, providing technical, procedural, specification and compliance guidance as required.
11. Support the Compliance Manager in the scoping, specifying, mobilisation and implementation of all relevant contracts, including assessing the competence of potential suppliers throughout the procurement process and acting as decision maker in terms of successful appointments on behalf of the Group.
12. Effectively monitor and report on compliance contracts,, implementing the appropriate performance framework for each contract including service level agreements and key performance indicators, leading performance review meetings and dealing with under-performance including escalation of issues as appropriate.
13. Ensure the integrity and quality of data retained in relation to relevant contracts, to ensure compliance with procurement protocols and to enable cyclical and ad hoc analysis to be carried out and relevant reporting as required.
14. Analyse, assess and interpret Statutory inspections outcomes, Risk Assessment recommendations for high level risks across the Group, acting as decision maker on whether to accept the risk, identifying the most appropriate risk mitigation activity required, planning, commissioning and monitoring all activity to successful completion.,
15. Plan, schedule and oversee the effective and timely programme of inspections, servicing, risk mitigation activity on behalf of the Group, to ensure adherence to regulatory, statutory and compliance frameworks, recording and following up outcomes and escalating as appropriate to ensure risk reduction activity and control measures are implemented.
16. Commission work from both internal colleagues and external contractors as appropriate, effectively monitoring and ensuring all work orders are progressed to completion and in line with agreed performance standards, service level agreements and financial limits, escalating issues and risks as appropriate.
17. Manage internal and external stakeholders effectively, including colleagues and third-party suppliers, providing advice, support and training, building constructive working relationships to effectively deliver the Group’s Compliance objectives.
18. Contribute to the development and monitoring of relevant budgets, authorising low value payments as required, ensuring expenditure is robustly managed in line with the Group’s financial controls.
19. Maintain accurate installation & compliance records using appropriate systems, ensuring the integrity and quality of data, to enable regular analysis to be carried out and reporting to be completed as required.
20. Provide clear, supportive and accurate advice to a range of stakeholders including colleagues, to ensure awareness of safety standards and compliance across the Group.
21. Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
22. Contribute to the continuous improvement of processes and procedures.
23. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
24. Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
25. Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
Person specification
Essential
26. knowledge of effective management arrangements for heat networks and complex water distribution and ventilation systems within Social Housing, including government and industry guidance, British standards and building regulations,
27. Experience of successfully undertaking the role of competent person for compliance with legislative, regulatory or governance requirements and best practice.
28. Relevant professional qualification or equivalent in at least one of the following Gas Engineer & Gas Safe registered Level 4 Gas Safety Management in Social Housing and membership of Gas Safety Managers or equivalent Professional qualification in building safety/ Compliance or Asset Management (Lv4 diploma Asset Compliance) Degree in Building/construction/asset management. Legionella Management C&G WH001/4 or P901
29. Proven track record of managing and delivering effective servicing and maintenance contracts to a large and diverse portfolio of mix tenure properties.
30. Effective contract management skills including managing service and maintenance contracts.
31. Clear understanding of risk management and compliance. ·
32. Experience of successfully managing budgets in line with agreed financial protocols
33. Evidence of using sound judgement when making effective decisions.
34. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
35. Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.
36. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information.
37. Commercially aware with a focus on continuous improvement and the ability to drive change
38. Excellent team player who can work flexibly
Desirable
39. Knowledge of Compliance Information and Communications Technology (ICT) systems including Housing Management Systems. Academy/Open Housing management, C365, Promaster.
40. Professional membership of a relevant construction industry body