Field Based (South East and Midlands)
Life's Good at LG
We deliver products and services that make lives better, easier, and happier through increased functionality and fun. We strive for greatness in product leadership, market leadership, and people leadership to realize our growth strategies.
We believe our competitive spirit, proactive leadership, and expertise help drive the company forward. If you are:
• A data-driven problem solver who finds creative solutions.
• Motivated and driven, with a desire to be No. 1.
• A people person who likes helping others and understanding their perspectives.
• Honest and willing to speak up when necessary.
The Opportunity
This is a fantastic opportunity to join our Air Solutions team as a Heating Engineer. Our team develops and grows the UK Air Solutions business in line with LG's strategies and objectives.
As a Heating Engineer, you will resolve complex operations issues, commission heating systems, and project manage heating installations.
Your Role & Responsibilities
* Have an intimate knowledge of heating products and technology.
* Commission heating systems according to company procedures.
* Provide onsite technical support to resolve complex operational issues and project manage heating installations.
* Carr
* Participate in the technical helpdesk to support Installers and Service Engineers.
* Assist with spare part identification and ordering for customers and distribution.
* Provide warranty support for all products.
* Support Application and Sales Engineers with heating designs.
* Continuously promote LG Air Solutions products and services.
* Support the customer base with queries and liaise with internal departments to find resolutions.
* Maintain and service sales agreements with targeted customers and achieve set KPIs.
* Liaise with other teams to resolve heating-related issues and assist with new product introductions and end-of-life management.
Skills, Education & Experience
* Solid experience in the Heating Heat Pump market, preferably from a reputable manufacturer.
* Good understanding of relevant legislations and government grants.
* Technical and product awareness.
* Experience working within a performance management environment - KPIs and Service Level Agreements.
* Able to be flexible and develop quality, customer-focused targets and services.
* Able to be resilient and drive issues to successful customer-focused solutions.
* Highly focused and capable of sustaining a fast pace in a dynamic environment.
* Good judgement and ability to make practical decisions.
* Proven commercial acumen and ability to achieve commercial objectives.
* Proficient in Microsoft Office, including PowerPoint and Excel.
Your Benefits
* 9% Employer Contribution into your Pension
* Life Assurance
* Private Healthcare for you and your family
* 25 Days' Annual Leave (+ Public Holidays)
* Staff Discount
* Subsidised Cafeteria
* Company Car or Car Allowance
Our Equal Opportunities Statement
LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Right to Work
Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.