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Insurance Administrator (6 month ftc), Norwich
Client:
CNA Hardy
Location:
Norwich
Job Category:
Other
EU work permit required:
Yes
Job Reference:
18cf6233f5a4
Job Views:
42
Posted:
11.04.2025
Expiry Date:
26.05.2025
Job Description:
Position Summary
We are seeking to hire an Insurance Administrator to join our CSC team in Norwich on an initial 6 month contract.
Provide reliable and effective administrative and technical support to the Underwriting function across all offices. Offering superior, responsive customer service to our brokers and clients and assist the wider underwriting team in producing and underwriting business.
Key Responsibilities
* Accurate data entry and booking of premium insurance details onto core business systems.
* Prepare required policy documentation, demonstrating enthusiasm and a ‘can do’ approach.
* Ensure all documents received from respective business partners for New Business are recorded for updating logs.
* Deal with low-level enquiries from Underwriting, Billing & Collections, Re-Insurance, Claims.
* Issuance of policy documentation in line with Contract Certainty requirement.
* Build relationships with the Underwriters in the relevant Lines of Business.
* Ensure documents are received from customers / Underwriters and are up to standard and correctly classified for filing.
* Assure quality control within the team as well as escalating where necessary.
* Issue accurate policy documentation to Brokers and Clients.
* Prepare pre-renewal logs for Underwriters and ensure they are sent out on a timely basis.
* Comply with all applicable legal and regulatory requirements.
* Be a point of contact and share relevant information with Underwriters and/or Quality & Governance team for customer service issues experienced/identified.
* Ensure that appropriate measures are in place to ensure compliance at a level appropriate to the position.
* Carry out additional duties as assigned.
Skills, Knowledge & Experience
* Knowledge of Microsoft Office Suite, e.g., Outlook, Excel, MS Word, and ideally PowerPoint.
* Good interpersonal and communication skills.
* High levels of attention to detail.
* Team player.
* Ability to use initiative for problem solving.
* Proactive and organized.
* Experience of following written instructions, data entry, and document/draft reporting is advantageous.
* Previous experience of working in a Commercial/Corporate environment is advantageous.
* 1-2 years of administration preferred but not required.
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