Do you have property management expertise and are looking to apply your skills to a management role?
Are you familiar with leases, budgeting, compliance and major works? Are you ready to elevate your property management career? ELM Group is seeking a passionate and dynamic Head of Estates to lead our team in Frimley, Surrey.
About the role
We are ELM Group, a leading residential estate management company, with a management portfolio of over 150 exclusive and beautifully landscaped developments sited predominantly across the Southern half of England. As a key member of our Senior Management Team, you'll have the opportunity to shape the future of estate management, driving innovation and excellence in every aspect of our operations. Join us at an exciting time for ELM Group, following recent expansion, and contribute to the development of Estates Services and Residential Estate Management across our entire portfolio. Support the Director of Assets & Compliance and ensure our operational plans and business strategy are achieved.
About you
In this role, you'll report to the Director of Assets and Compliance and lead a team of 8 Area Managers, providing support and guidance to ensure we deliver outstanding service to our customers. Your strong leadership skills, property knowledge and ability to observe trends will be crucial in promoting collaboration and continuous improvement across the organisation. In addition to leading on property matters, the Head of Estates will work with other Senior Managers and the Executive Team to ensure the ELM Group operational plans and business strategy are achieved.
Hours: Monday-Friday, 9:00am-5:00pm, 35 hours per week
Salary: Circa £50K + car allowance
General Responsibilities
1. Create an environment of continuous improvement within your team, regularly reviewing and seeking ways to enhance procedures which will deliver increased customer satisfaction, income generation or improved cost effectiveness.
2. Act as a role model and live the ‘ELM way’ framework to develop and maintain a high performing team.
3. Rigorously measure, monitor and review estate performance to ensure full compliance with health and safety statutory requirements, financial regulations, consultation requirements and internal policies and procedures.
4. Robustly and positively monitor and review team performance on key indicators including financial output such as performance against budgets and service charge payments.
5. Plan, control and authorise expenditure to ensure value for money is achieved for customers and leaseholders. Identify opportunities to achieve cost efficiencies through effective estate management strategy, contractor selection and contract negotiation.
6. Review all draft budgets and accounts, providing feedback and making amendments as necessary, thereby supporting the delivery of accurate and professional documents.
7. Provide assistance, advice, information and guidance on housing and lease matters, recognising when appropriate to involve experts.
There may be additional tasks that are specific to this role; if you are shortlisted we will advise you of these at interview.
Ready to make a difference? Apply now and be part of a team that values innovation, collaboration, and excellence. Send your CV and/or application form (downloadable from our website) to: recruitment@elmgroup.org.uk
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