IRecruit4 are currently recruiting for Sales Advisors for a company based in Wootton Bassett. If you are passionate about delivering exceptional customer experiences and skilled in building relationships, and thrive in a fast-paced, dynamic environment where your sales expertise makes a real difference, we want you to apply as a Sales Advisor!
Key Responsibilities:
1. Engage with Customers: Handle inbound sales calls, build rapport, and understand customers' needs to provide expert cruise and holiday solutions.
2. Deliver Outstanding Service: Adapt your approach to meet individual customer requirements, ensuring every interaction is memorable.
3. Sales Excellence: Create engaging customer experiences, pitch tailored solutions, and close sales effectively.
4. Offer Alternatives: Provide alternative solutions when the original offering doesn't meet customer expectations.
5. Achieve KPIs: Meet or exceed targets for conversion rates, margins, data capture, and call handling.
6. Efficient Administration: Accurately calculate costs, provide prompt quotations, and complete booking processes with precision.
7. Team Collaboration: Bring energy and drive to our team of 30+ Sales Advisors, contributing to a positive and proactive working environment.
8. Customer Journey Support: Collaborate with other departments to ensure a seamless customer experience.
9. Compliance Adherence: Follow GDPR and data protection policies to maintain customer confidentiality.
What We're Looking For:
1. Excellent communication and interpersonal skills.
2. A customer-focused mindset with the ability to build rapport quickly.
3. Strong sales acumen and the drive to meet and exceed targets.
4. Proficiency in handling detailed administrative tasks with accuracy.
5. Adaptability and a positive attitude in a fast-moving environment.
What We Offer:
1. A supportive and energetic team culture.
2. Opportunities for professional growth and development.
3. Competitive salary and benefits package.
4. The chance to work with a market-leading company in the travel industry.
Ready to Make a Difference?
If you're excited about the opportunity to help customers create unforgettable travel experiences, we'd love to hear from you. Apply today and embark on a rewarding career journey with us.
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