Up to £40,000 plus excellent bonus and benefits
Please note, this role is 5 days a week in the office
Hours: 8:00am – 4:30pm
Due to exciting growth, a fantastic opportunity has arisen for a professional, friendly and polished Receptionist to join a boutique financial services company based in central London. Our client, a specialist lending company, is seeking an experienced and accomplished Receptionist to manage their Front Desk. You will be instrumental in creating a positive experience for visitors and ensuring smooth daily operations. Excellent communication skills, a professional demeanour, and strong attention to detail are essential for this role. Candidates will come from a 5* hospitality background (e.g. hotel, spa of private members' club)
Duties of the Front of House Receptionist include:
* Serve as the first point of contact, warmly greeting visitors, clients, and employees, and directing them appropriately. Manage the reception area, ensuring a professional and welcoming environment.
* Handle incoming calls, screening and routing them or taking detailed messages.
* Collaborate effectively with other departments to support office operations, including coordinating meetings, managing visitor logs and security access, and assisting with client meetings. Ensure timely and accurate communication.
* Maintain accurate records, including visitor logs, and assist with administrative tasks such as data entry, document preparation, and managing filing systems.
* Deliver exceptional customer service by providing information about company services and policies, addressing inquiries and concerns with a professional and courteous demeanour, and maintaining a positive and helpful attitude.
* Provide comprehensive administrative support, including managing calendars, scheduling meetings, handling correspondence (email, mail, and post), and maintaining office supply inventory.
Requirements for the successful Front of House Receptionist include:
* Demonstrable experience as a receptionist or front of house within a high-end hospitality environment
* Excellent written and verbal communication skills, including a professional phone manner. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant office software.
* Strong organizational skills and attention to detail, with the ability to multitask effectively.
* Professional appearance and demeanour, coupled with the ability to maintain strict confidentiality, particularly when handling sensitive financial information.
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