Job Overview
We are seeking a Term Time Only Administrative Officer to join our team based at Sopers House, Cuffley. The candidate will be responsible for providing administrative support and ensuring the smooth running of daily operations.
This role is for 39 weeks of the year but you will be paid for 43 weeks to include holiday pay plus statutory holidays. All holidays will need to be taken during school holidays.
This role will start on Monday 13 January 2025. The hours will be 8.30am - 4pm with half an hour lunch.
There are no parking facilities at Sopers House but an allowance will be made towards parking elsewhere.
We’re a small, independent organisation based in Cuffley, Hertfordshire. We organise independent School Admission and Exclusion Appeals for various Local Authorities, Schools, and Academies nationally. Due to significant expansion, we are looking for an administrator to join our busy team.
Duties
1. Providing administrative and clerking support for school admission appeals.
2. Liaising with schools, admission teams, and local authorities to arrange appeals, gather information and share feedback.
3. Downloading appeal forms and scheduling them to be heard at appropriate dates and times.
4. Answering telephone and email enquiries.
5. Collating files/ paperwork to post/ email to panel members, parents, schools, and local authorities.
6. Minute taking.
7. To ensure that all duties and responsibilities are carried out in accordance with policies and procedures.
8. Any other duties as required by the Principal Clerk and Appeals Manager.
Skills
1. 5 GCSEs or equivalent NVQ level in administration. This will be waived where an applicant can demonstrate considerable administration experience.
2. You must have a good command of written English and the ability to proofread and occasionally take notes of meetings.
3. Experience of liaising with customers/ parents/ clients using a variety of methods, including virtual meetings.
4. Experience of accurately capturing, storing, and retrieving information to meet organisational and customer needs.
5. Ability to interpret information and data.
6. Keyboard skills are essential.
7. Experience of working in a customer-facing environment or people-oriented role.
8. Experience of working effectively as part of a team. This is essential while working in a small office.
9. Must be able to respect confidentiality and security of sensitive information.
10. Knowledge and experience of administrative processes and systems.
11. Able to support and communicate with panel members who sit in a voluntary capacity.
12. Evidence of working with computer systems to input, store and retrieve data.
13. Ability to communicate positively whether in writing or verbally (including good telephone manner).
14. Ability to respond flexibly to changing demands.
15. Ability to present accurate information clearly, both written and orally.
16. A flexible approach to working.
17. Knowledge and understanding of the importance of confidentiality and the requirements of the General Data Protection Regulations (GDPR).
18. Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010.
Job Types: Full-time, Permanent
Pay: £20,400.00-£22,000.00 per year
Benefits:
* Company pension
* Gym membership
Schedule:
* Monday to Friday
* No weekends
Work Location: In person
Application deadline: 20/11/2024
Reference ID: Administrative Officer
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