Job summary An exciting opportunity has arisen for a Business Administration Apprentice to join the Patient Management Centre at The Dudley Group NHS Foundation Trust. Our Business Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification The Dudley Group NHS Foundation Trust is looking for individuals who are: Pro-active Enthusiastic Self-motivated Caring and Respectful Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service. Main duties of the job This role involves assisting the clinic co-ordination team within the Patient Management Centre with their day to day activities. Apprenticeship Programme details: Apprenticeship standard - Business Administration, Level 3. Training provider will be Dudley College. The programme will be on a fixed term contract for 18 months. Salary will be paid at National Apprentice wage, £7.55 per hour with a yearly salary of £14762.99 for the first 12 months. For the final 6 months, this will change to minimum wage for age. Eligibility Candidates must have: Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 1. Please Note: you will need to provide original certificates as proof of these qualifications. Successful candidates who have a GCSE grade D/3: - If aged 16 to 18 will be required to complete Functional Skills and achieve level 2. - If aged 19 or above, are strongly recommended to complete Functional Skills and achieve level 2. Candidates who hold the following qualifications are not eligible: A degree / degree level qualification or higher in Business Administration or similar related subject NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Date posted 10 April 2025 Pay scheme Other Salary £14,762.99 a year Apprentice salary 1st 12 months, final 6 months minimum wage. Contract Apprenticeship Duration 18 months Working pattern Full-time Reference number 253-0325-7076355 Job locations Centafile, Unit 57 Pensnett Trading Estate Third Avenue Kingswinford DY6 7XW Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Qualifications & Education Essential Maths & English at GCSE grade D or above / 3 - 9, or the equivalent Functional Skills at Level 1 Knowledge and Training Essential Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook Desirable Awareness of confidentiality Experience Essential Accurate keyboard skills Accuracy/Attention to detail Desirable Problem solving Demonstrated work experience Communication & Relationship Skills Essential Good written communication skills Good verbal communication skills Good interpersonal skills Demonstrates a responsible attitude to their work Commitment to developing a professional approach to colleagues, patients and visitors Ability to work as part of a team and/or individually Analytical & Judgement Skills Essential Willing to learn and develop Interest in pursuing a formal apprenticeship in administration Planning & Organisational Skills Essential Good organisation skills Good timekeeping Reliable Equality, Diversity, Inclusion and Trust Values Essential Able to provide safe, caring, and effective services Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued Person Specification Qualifications & Education Essential Maths & English at GCSE grade D or above / 3 - 9, or the equivalent Functional Skills at Level 1 Knowledge and Training Essential Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook Desirable Awareness of confidentiality Experience Essential Accurate keyboard skills Accuracy/Attention to detail Desirable Problem solving Demonstrated work experience Communication & Relationship Skills Essential Good written communication skills Good verbal communication skills Good interpersonal skills Demonstrates a responsible attitude to their work Commitment to developing a professional approach to colleagues, patients and visitors Ability to work as part of a team and/or individually Analytical & Judgement Skills Essential Willing to learn and develop Interest in pursuing a formal apprenticeship in administration Planning & Organisational Skills Essential Good organisation skills Good timekeeping Reliable Equality, Diversity, Inclusion and Trust Values Essential Able to provide safe, caring, and effective services Values and behaviours that reflect the Trust values of Care, Respect and Responsibility Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Dudley Group NHS Foundation Trust Address Centafile, Unit 57 Pensnett Trading Estate Third Avenue Kingswinford DY6 7XW Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)