Location: Gloucestershire Job Type: Full-time, Permanent Salary: 25,000,30,000 DOE Join a growing and friendly family-owned company in Gloucestershire as a Customer Service Administrator. This role is perfect for someone who enjoys helping customers, has good attention to detail, and thrives in a fast-paced environment. If you are looking to be part of a team that values organic growth and takes care of its team, this is the opportunity for you. Day-to-day of the role: Customer Support: Answer phone calls and respond to customer queries in a professional and friendly manner. Order Processing: Accurately input and manage customer orders. Quotations: Prepare and send small quotations to customers. General Administration: Handle various administrative tasks to support the smooth running of the office. Required Skills & Qualifications: Excellent Communication Skills: Confident and professional phone manner. Organised & Detail-Oriented: Ability to manage multiple tasks efficiently. Customer-Focused: Positive attitude with a commitment to great service. IT Skills: Comfortable using Microsoft Office and order-processing software. Team Player: Works well with colleagues and contributes to a supportive work environment. Benefits: Competitive salary and job stability. Opportunities for organic growth within a family-owned business. Supportive and friendly work environment.