Account Manager – SaaS (Education Tech)
📍 Hybrid – Sheffield HQ (1 day a week in the office)
💰 £40-45k OTE (Uncapped Earnings)
Are you commercially minded, skilled at managing client relationships and driving account growth? Our client, a pioneering EdTech company, is looking for Account Managers to grow key accounts, improve client retention, and seek out opportunities for upselling and cross-selling within their portfolio.
This role will:
* Manage a portfolio of key accounts, focusing on retention, renewals, and reducing churn.
* Identify and implement upselling and cross-selling opportunities to maximise client value.
* Build and grow client relationships, becoming a trusted partner to your clients.
* Accurately forecast renewals and provide insights to improve customer advocacy.
* Represent client needs internally to enhance product and service offerings.
This role needs:
* Commercial experience – whether in sales, account management, client success or a similar client-facing role focused on growing revenue
* Proven success in retention and renewal processes with a track record of meeting targets.
* Excellent interpersonal and communication skills to influence and build trust.
* Familiarity with CRM tools like HubSpot is a plus.
* A proactive, solutions-oriented mindset with the ability to thrive in a fast-paced environment.
This role offers:
* Hybrid working: At least 1 day a week in the client's vibrant Sheffield office.
* Competitive package: Base salary £30,000 plus £10,000 - £15,000 on target earnings (Uncapped)
* Career progression: Regular training, mentoring, and opportunities to grow and progress within the company.
* Great perks: Enhanced annual leave, team socials, access to wellness programs, and cutting-edge sales tools.
If you're motivated by growing accounts and taking ownership of client success, this is a fantastic opportunity to play a key role in driving business growth in a sector that is growing unbelievably quickly!