Job summary Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Main duties of the job Coordinate Cardiology Waiting lists, bookings and admissions of patients in line with the principles of the and ensure the Trust's Elective Access policy is applied fairly and consistently. About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/ Date posted 17 January 2025 Pay scheme Agenda for change Band Band 4 Salary £31,081 to £33,665 a year Per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 391-RFL-6922441 Job locations Barnet Hospital Wellhouse Lane Barnet EN5 2DJ Job description Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Job description Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification Education & professional Qualifications Essential Educated to GCSE level, NVQ level 4 or equivalent Good standard of written and spoken English Effective numerical skills Desirable AMSPAR medical knowledge Experience Essential Substantial experience of dealing with the public Substantial experience in a customer service environment Experience of handling difficult or pressurised situations Understanding of the requirements regarding patient confidentiality Desirable Substantial experience in a similar role within an admissions office in the NHS In depth knowledge of NHS PAS or similar administration system Good understanding of wider NHS relationships between GPs and acute hospitals Understanding of best practice in customer service environments Skills and aptitudes Essential Good working knowledge of IT applications (Word, Excel, EMail) Excellent customer service skills Strong communication skills (written and oral) Strong interpersonal and diplomacy skills Ability to deal with and manage conflict High level Organisational skills and ability to manage workload Analytical ability for the production and interpretation of reports Team worker An ability to support service development and improvement Person Specification Education & professional Qualifications Essential Educated to GCSE level, NVQ level 4 or equivalent Good standard of written and spoken English Effective numerical skills Desirable AMSPAR medical knowledge Experience Essential Substantial experience of dealing with the public Substantial experience in a customer service environment Experience of handling difficult or pressurised situations Understanding of the requirements regarding patient confidentiality Desirable Substantial experience in a similar role within an admissions office in the NHS In depth knowledge of NHS PAS or similar administration system Good understanding of wider NHS relationships between GPs and acute hospitals Understanding of best practice in customer service environments Skills and aptitudes Essential Good working knowledge of IT applications (Word, Excel, EMail) Excellent customer service skills Strong communication skills (written and oral) Strong interpersonal and diplomacy skills Ability to deal with and manage conflict High level Organisational skills and ability to manage workload Analytical ability for the production and interpretation of reports Team worker An ability to support service development and improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Free London NHS Foundation Trust Address Barnet Hospital Wellhouse Lane Barnet EN5 2DJ Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)