Job Advert
Salary: £50,000 plus benefits and bonus
School Jotter is a leading school website and mobile app provider in the UK. We were established back in 2003 and have a strong track record of delivering web technology to thousands of UK schools.
School Jotter is looking for a Chief Operating Officer to help grow our business and provide operational excellence for our customers. You will have responsibility for hiring new members of staff, onboarding new starters, attending monthly School Jotter board meetings, and owning the P&L for School Jotter.
Our values are integrity, energy, and ambition, and this is a fantastic opportunity for a business leader with a passion for education technology.
Apply today by emailing your CV to careers@schooljotter.com
In this role you will:
* Motivate and manage School Jotter staff.
* Hire new members of staff and ensure successful onboarding.
* Attend monthly School Jotter board meetings and own P&L.
* Be the final escalation point for complaints.
* Conduct customer user groups.
* Ensure Sales KPIs are exceeded.
* Provide the correct resourcing and headcount for support and delivery teams.
* Measure and manage customer satisfaction through net promoter surveys.
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