Restaurant Manager - Lasdun | National Theatre
Join to apply for the Restaurant Manager - Lasdun | National Theatre role at Levy.
Location: National Theatre, London
Salary: £42,000 per annum (£32k basic + £10k TRONC)
NT Food & Drink is a unique and dynamic partnership driven by Levy and KERB, embedded within the National Theatre on the South Bank. Our ambition to create a world-class hospitality destination at the heart of the world's most iconic theatre is powered by our progressive people-first approach, centred on environmental and social sustainability.
Purpose
Reporting to the General Manager, the Restaurant Manager is responsible for the day-to-day operations of the restaurant, with a strong focus on customer service and cultivating a high-performance service culture. They will oversee daily managerial duties, equipping the team with the necessary tools and knowledge to deliver exceptional service.
Responsibilities
* Lead, support, and develop a high-performing front-of-house team.
* Ensure smooth restaurant operations while delivering world-class hospitality.
* Drive sales growth and manage budgets, financial KPIs, and wage control.
* Maintain exceptional service standards and build strong guest relationships.
* Execute initiatives such as seasonal menu launches and exclusive events.
* Oversee compliance, food safety, health regulations, and sustainability commitments.
* Manage guest feedback and online advocacy to enhance customer loyalty.
* Ensure systems, equipment, and reporting processes run efficiently.
Requirements
* A natural leader with presence, maturity, and the ability to inspire and support a team.
* A people-first professional who thrives in a dynamic, high-volume environment.
* Strong knowledge of classic and natural wines (WSET Level 2 or higher) and cocktails, with the ability to engage and upsell.
* Experience in a quality brasserie or relaxed yet refined dining setting.
* Adaptable and resilient, balancing structured service standards with flexibility.
* A hospitality enthusiast who genuinely connects with guests, remembers regulars, and elevates each experience.
* A problem solver who embraces challenges, seeks continuous improvement, and contributes positive energy.
What You’ll Bring
* A guest-first mindset—going the extra mile to build relationships and win people over.
* Confidence and expertise in menus, produce, and procedures, ensuring smooth service.
* Curiosity and creativity, always bringing fresh ideas to enhance service and operations.
* A human approach—understanding that perfection isn’t always possible but striving for excellence every day.
Benefits
* Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme.
* Exclusive Perks & Discounts – Save on entertainment, shopping, Vodafone plans, and travel with top providers.
* Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid.
* Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, and a holiday purchase scheme.
* Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme.
* Exclusive National Theatre discounts and food & drink discounts.
* Discounted onsite parking.
About Us
Levy UK & Ireland, a vibrant and exciting division of Compass Group, specializes in creating legendary food, drink, and hospitality experiences at world-class venues. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Hospitality
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