Job Summary
Nidec Power seeks a highly skilled Field Service Engineer to join our team. As a key member of our Power division, you will be responsible for performing electrical and mechanical operations for our customers.
Main Responsibilities:
* Respond promptly to urgent on-site support requests
* Maintain equipment for customers and troubleshoot electrical or mechanical issues
* Conduct on-site investigations to identify the root cause of failures
* Ensure compliance with Health and Safety Regulations and Nidec policy
* Provide on-call assistance to customers via telephone
* Manage own work-related administration, including on-site reports and travel arrangements
Project Leadership:
* Communicate effectively with the sales department to resolve customer issues
* Coordinate with the sales administration team to ensure internal orders of parts for repair are processed correctly
* Ensure projects are carried out in line with Health and Safety policies, considering geographical risk and customer feedback
* Liaise with the sales and sales administration team to generate further sales opportunities
Travel Requirements:
This role requires frequent travel within the UK and Ireland.
Compensation: £55,000 - £70,000 per annum, depending on experience
Company Culture: Nidec Power values diversity, inclusion, and employee well-being. We offer a supportive work environment, opportunities for growth, and a culture that celebrates individuality.
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