Key Responsibilities -
* Tenant Relations & Agreements:Act as the main contact for tenants, handling enquiries, disputes, and managing tenancy agreements, renewals, and terminations.
* Inspections & Compliance:Conduct regular property inspections, ensuring compliance with tenancy agreements, health & safety regulations, and legal requirements.
* Rent & Financial Oversight:Monitor rent collection, address arrears, and prepare financial reports on property income and expenses.
* Health & Safety Compliance:Ensure properties meet legal safety standards, arranging necessary assessments and certifications.
* Client & Stakeholder Communication:Provide regular updates to landlords, tenants, and stakeholders, ensuring clear and transparent reporting.
* Legal & Regulatory Compliance:Stay informed on lettings legislation and ensure all properties comply with UK property laws and regulations.
Requirements -
* Driving Licence & Own Car :A full UK driving licence and access to a car are required, as the role involves regular site visits across Ilkley and Leeds.
* Communication & Organisation:Strong verbal and written communication skills, with the ability to manage multiple tasks efficiently, prioritise workload, and maintain accurate records.
* Customer Service & Problem-Solving:A proactive and customer-focused approach, with the ability to handle tenant and landlord queries professionally, resolve issues effectively, and maintain positive relationships.
Person Profile -
* Proactive & Detail-Oriented:A self-motivated individual with strong attention to detail, ensuring all aspects of property management are handled efficiently while delivering a high standard of service.
* Customer-Focused & Solution-Driven:A commitment to providing excellent service, resolving tenant and landlord concerns professionally, and maintaining positive relationships.
* Negotiation & Conflict Resolution:The ability to manage disputes, mediate between tenants and landlords, and negotiate fair solutions while maintaining professionalism and compliance with UK lettings laws
* Team Player & Independent Worker:Capable of working both independently and collaboratively, using initiative to manage workloads while contributing effectively to a team environment.
Hours of Work
* Monday Friday: 9:00 17:30 Saturday: 9:00 16:00 every other Saturday
Salary and Benefits
* Basic Salary:£25 £28k OTE (£30,000 - £33,000)
* Holiday: 20 + 8 Bank Holidays.
* Every other Saturday working, with a day off in lieu.
* Opportunities for career growth and development.
Why Work with Our Client?
Join a forward-thinking property management company dedicated to excellence in residential lettings across Ilkley and Leeds. Since our founding in 2019, we've built a reputation for transparency, efficiency, and exceptional client service. Our team thrives on innovation, ensuring seamless property management for landlords and tenants alike. If you're a proactive professional who values integrity, customer satisfaction, and career growth, this is the perfect opportunity to be part of a dynamic and supportive team.
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