Job Description Business Administration Apprentice £18,000 Per Annum Norwich, NR7 0TA Swarm Group is working with Breakwater IT in their search for a Level 3 Business Administration Apprentice. This apprenticeship offers an opportunity to gain a diverse range of valuable skills that will help build a successful career. About Breakwater IT Breakwater IT is a dynamic IT company founded in 2005, dedicated to offering proactive support services to businesses across Norfolk and the UK. Their mission is to provide dependable and forward-thinking IT solutions that enable businesses to thrive through innovative technology, backed by a knowledgeable team. Breakwater IT provides a range of services including CCTV, telecoms, consultancy, backup, recovery and more. All whilst putting the security of their clients ’ businesses at the forefront of their work. Responsibilities PO & client invoice creation and processing Processing supplier invoices & expenses Responding to invoice queries & answering phone queries Creating and sending client quotes Booking contractor visits when required Assistance in the implementation of new software may be required Managing client services and billing Sourcing competitive pricing and stock Ordering hardware & software Registering warranties for hardware Managing client reporting Assisting directors and other members of staff with any other administrative tasks Working Week This position is office-based, with core working hours from 8:30 AM to 5:00 PM, Monday to Friday, 37.5 hours per week. Requirements and Desired Qualities Grade C/4 or equivalent in English and Maths Full UK driver’s license or reliable transport Excellent communication skills An interest in business admin and technology Self-motivated with a positive attitude Ability to work within a team Customer service skills Benefits Career progression 25 days holiday (rising to 28 following 5 years’ service) Bonus Birthday Day off Complimentary fruit/nuts & beverages available in the office Paid staff nights/days out Onsite beer fridge Free car parking Private Health Care 5% company pension contribution Electric vehicle charge points Cycle to work scheme Death in service insurance Training Information Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Business Administrator qualification, this apprenticeship will take 18 months to complete with assessments. The apprentice must complete a minimum of 6 hours of work each week during working hours while progressing towards their qualification. A tutor will conduct training sessions once a month, during which the apprentice will receive tasks to be completed within their working hours. By applying for this position, you agree for your data to be stored by Swarm Recruitment until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.